Engagement Manager

Ingram Micro•Irvine, CA

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Requirements

  • 10+ years in software, cloud, or technology, including 5+ years in partner programs, channel management, strategy, planning, or program management roles.
  • Bachelor's degree or equivalent experience required.
  • Experience managing vendor-funded programs, incentives, investments, and claims processes.
  • Strong program management skills with the ability to drive execution across multiple teams and countries.
  • Experience negotiating funding and program terms with vendor partners.
  • Strong financial acumen, including ROI modeling, business cases, and investment planning.
  • Excellent communication, presentation, and stakeholder management skills.

Nice To Haves

  • Knowledge of Microsoft partner programs, incentives, and funding models.
  • Experience enabling global sales, marketing, alliance, or channel organizations.
  • Experience partnering with technology teams to automate business processes and reporting.
  • AI Fluency Active user of AI tools for planning, reporting, analysis, and content creation.
  • Microsoft AI-900 or AWS AI Practitioner certification expected within 90 days if not already held.
  • Able to demonstrate measurable business impact from using AI in daily work.

Responsibilities

  • Lead the execution of Ingram Micro’s GTM engagement strategy across countries, managing vendor investment programs, partner engagement initiatives, and messaging consistency for Microsoft and Frontier services.
  • Translate global GTM strategy into actionable plans, milestones, and measurable outcomes across regions.
  • Own vendor investment programs from planning and negotiation through execution, claims, and reporting.
  • Drive partner acquisition and engagement strategies across countries and solution areas.
  • Develop and deliver enablement programs, messaging, talk tracks, and training for internal teams.
  • Partner with finance, operations, alliance, and country leaders to maximize ROI on vendor investments.
  • Work with platform teams to automate engagement and funding workflows within Xvantage.
  • Report portfolio performance and investment returns to executive leadership and vendor stakeholders.

Benefits

  • healthcare benefits
  • paid time off
  • parental leave
  • a 401(k) plan and company match
  • short-term and long-term disability coverage
  • basic life insurance
  • wellbeing benefits
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