Engagement Manager (Healthcare & Life Sciences)

Kenway ConsultingChicago, IL
Onsite

About The Position

We are seeking experienced healthcare and life sciences (HLS) management professionals interested in generating strategies and implementation plans that drive a greater future for our clients. As an Engagement Manager at Kenway, you will have the opportunity to manage a diverse set of stakeholders, drive critical decisions, and solve complex problems. From day one, you’ll lead projects, teams, and solutions that target the latest business and technical challenges companies are facing today. Engagement Managers at Kenway are responsible for leading end-to-end delivery of complex client initiatives and managing scope, budget, risks, and teams to ensure high-quality outcomes while applying deep industry and technical expertise. Engagement Managers are also expected to build trusted client relationships, drive account growth, mentor team members, and contribute to cross-functional initiatives that enhance Kenway’s impact and capabilities. Within Kenway’s HLS vertical, Engagement Managers are expected to demonstrate, deploy, and deepen proficiency delivering across the healthcare ecosystem, inclusive of life sciences (biopharma, biotech, medtech), health-tech, provider, payer, and related industries.

Requirements

  • 8+ years of experience in leading complex business or technology initiatives
  • Healthcare or life sciences strategy consulting experience is preferred, but a combination of strategy consulting and healthcare or life sciences industry experience will be considered
  • Bachelor’s degree, with advanced degrees or certifications in related health, science, or engineering fields preferred
  • Proficient understanding of one or more of the unique value chains across the HLS ecosystem, including but not limited to the following: Life Sciences: R&D, Medical Affairs, Commercialization; Provider: Clinical workflows, revenue cycle management, patient access; Payer: Member experience, claims processing, care management, Value-Based Care (VBC) models; Health-Tech/Telehealth: Product development, digital health platforms, interoperability standards
  • Familiarity with industry-standard platforms (e.g., Veeva, Salesforce Health Cloud, Epic, Cerner, etc.) and an understanding of the technical nuances unique to the life sciences and healthcare sectors
  • Understanding of the regulatory landscape and data integrity requirements (e.g., GxP, HIPAA) necessary for project delivery across the HLS ecosystem
  • Deep knowledge of core consulting skills, including, but not limited, to strategic planning and road-mapping, program governance, risk management, stakeholder management, financial and resource allocation, and change management
  • Proven experience in leading resources, preferably in a project-based model
  • Demonstrated success in client business development, identifying new opportunities, and authoring impactful client proposals and SOWs
  • Willingness to travel up to 50%

Nice To Haves

  • advanced degrees or certifications in related health, science, or engineering fields

Responsibilities

  • Own end-to-end delivery for client engagements, managing scope, budget, timeline, risks, and quality, while taking ownership of bookings, minimizing variance between bookings and actuals, and managing discrepancies
  • Lead complex business and technology initiatives across multiple industries
  • Apply deep industry, business, and technical knowledge to solve client challenges and achieve project objectives
  • Drive project teams to deliver high-quality outcomes, coaching, and empowering team members
  • Lead working sessions, presentations, and executive discussions, communicating complex topics clearly and confidently
  • Proactively manage risks, escalations, and resource needs, ensuring alignment with project and account objectives
  • Build trusted, long-term relationships with client stakeholders, understanding their goals and challenges
  • Identify business problems and opportunities, facilitating discussions and connecting clients with Kenway expertise
  • Support account-level strategy by contributing to proposals, SOWs, pitches, and revenue forecasts
  • Expand and nurture client networks, driving engagement beyond immediate projects, and strategically leverage Kenway deliverables to broaden our footprint and influence
  • Develop mastery of client industries, documenting and sharing knowledge to grow Kenway’s expertise
  • Coach and mentor team members, preparing talent for future leadership opportunities
  • Contribute to initiatives and passion projects that drive Kenway’s growth, culture, and capabilities
  • Leverage Challenger Sale behaviors to advance client outcomes, delivering insights, recommendations, and innovative solutions

Benefits

  • A competitive compensation package and exceptional benefits
  • The opportunity to build and be part of a fun and collaborative team
  • An atmosphere that promotes a balanced lifestyle by working with local (Chicagoland) and national clients in a flexible consulting model
  • An environment that encourages you to identify new opportunities and the support to make it happen
  • Kenway offers the ability to chart your individual career path based on your expertise and passions
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