About The Position

The Lead Engagement Manager delivers measurable impact for our Healthcare & Life Sciences customers as well as at the Business Unit (BU) or Regional team level in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments. The impact you will have: Regional Impact: Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals. Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries. Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects. Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings. Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

Requirements

  • 10+ years of leadership experience in Professional Services.
  • Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
  • Proficient thought leadership, increasingly viewed as an external expert in the industry.
  • Participate in the hiring process to attract top-tier talent.
  • Expertise in Databricks architecture, ecosystem, and strategic account planning.
  • Ability to travel up to 25-50% as required.

Responsibilities

  • Drive excellence at the BU/Region level, contributing to team-level booking targets and consumption goals.
  • Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
  • Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
  • Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
  • Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

Benefits

  • At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.
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