Engagement Manager, PWA

Reunion • Los Angeles, CA

5d

About The Position

Reunion is hiring an Engagement Manager for Reunion PWA, its software solution for helping clean energy developers comply with prevailing wage and apprenticeship (PWA) requirements and unlock the full value of clean energy tax credits. The role will support the product’s growing customer base and contribute to expanded compliance offerings, including FEOC, BOC, and Domestic Content.

This is a highly customer-facing and technical role. The Engagement Manager will manage customer accounts and delivery teams, provide guidance on compliance reporting and auditing, and serve as a trusted advisor to developers, contractors, and project owners. The role also contributes to efficient processes, accurate data collection, product feedback, and potential expansion of product offerings.

Requirements

• At least 5 years of experience in a high-paced, fast-growth environment or at a leading tax, accounting, legal, or consulting firm.
• Experience managing client delivery teams for tax-related software products or consulting.
• Experience at a Big-10 accounting firm in the technical tax domain.
• Experience managing customer relationships as a trusted advisor.
• Strong communication skills and the ability to explain complex topics and answer challenging questions.
• Ability to manage multiple projects simultaneously and thrive in a fast-paced, high-growth environment.

Nice To Haves

• Technical experience in Prevailing Wage and Apprenticeship or other related labor compliance programs.

Responsibilities

• Manage teams of associates and serve as the customer's primary point of contact on Prevailing Wage and Apprenticeship engagements, providing guidance and support across a portfolio of accounts.
• Manage delivery of audited reports through the Reunion platform, including rigorous human-in-the-loop auditing processes.
• Partner with product and engineering teams to share product feedback, represent customer needs, and contribute to platform roadmap discussions.
• Establish best practices for accurate, consistent, and scalable data collection and maintenance.
• Collaborate with sales and account management teams on customer satisfaction goals, retention strategies, and growth opportunities.
• Serve as a resource on complex federal and state guidance and labor compliance requirements.
• Create materials and training to empower customers and internal teams.

Benefits

• Competitive compensation and early-stage equity.
• Full medical, dental, and vision insurance for employees, with partial coverage for dependents.
• Generous 401(k) match.
• Travel to company offsites 2–3 times per year to meet teammates in person.
• Flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed