Oliver Wyman - Commercial Effectiveness – Engagement Manager
About The Position
The Engagement Manager will lead client engagements in Oliver Wyman’s Commercial Effectiveness practice, part of Performance Transformation. The practice helps clients drive profitable revenue growth through work such as pricing strategy, go-to-market design, and sales force effectiveness, combining industry experience, data-driven methods, and tailored solutions. Engagement Managers provide day-to-day leadership of client projects and aspects of client relationships and commercial processes, partnering with Partners and sharing responsibility for engagement success. They lead complex programs and client teams, guide clients as trusted advisors, identify business development opportunities, contribute thought leadership and intellectual capital, develop colleagues, and participate in firm-building activities. The role also supports Partners through project management, work planning, workflow management, and coaching junior team members. The work spans commercial optimization, including sales and channel effectiveness, pricing and promotions, and marketing effectiveness; creating new commercial propositions and strategies; and enabling organizations through tools, technology, organization design, and change enablement. The practice also develops proprietary intellectual property, tools, and thought leadership. The role is based in one of the listed North American offices and requires willingness to travel 50% of the time, including internationally. The position is hybrid: Marsh colleagues are expected to work in their local office or onsite with clients at least three days per week.
Requirements
- 4–7 years of relevant experience in strategy consulting at a top-tier strategy consulting firm or similar organization.
- Experience leading and managing teams and delivering results in fast-paced, demanding environments.
- Strong strategic problem-solving background and demonstrable analytical skills.
- Outstanding written and verbal communication skills, including facilitation and presentation skills.
- Undergraduate or advanced degree from a top academic program.
- Client management experience.
- Analytical and rigorous approach to uncovering insights.
- Versatility, flexibility, and willingness to work amid changing priorities.
- Impeccable judgment and ability to make timely, sound decisions.
- Balance of humility and confidence, with an inquiry-driven approach to finding the truth.
- High motivation and commitment to excellence.
- Willingness to travel 50% of the time, including internationally.
- Unrestricted U.S. work authorization is required for U.S. office locations; sponsorship is not offered, and CPT and OPT are restricted forms of work authorization.
Nice To Haves
- Experience supporting consumer clients on topline growth, pricing strategy, or other commercial effectiveness topics.
- Passion for the creative process and expansive, creative thinking.
Responsibilities
- Provide day-to-day leadership of client projects and aspects of client relationships and commercial processes, partnering with Partners and sharing responsibility for engagement success.
- Lead and manage complex programs to deliver on time and meet agreed goals, using Oliver Wyman best practices, personal expertise, and the firm’s technical capabilities.
- Guide and influence clients, including through execution of the commercial process, and act as a trusted advisor.
- Identify new and expanded business opportunities.
- Create intellectual capital and thought leadership, and maintain knowledge of adjacent topics.
- Develop others and build followership within the firm.
- Lead firm-building activities and serve as a role model for firm values.
- Oversee and guide consulting teams as they develop hypotheses, review client information, conduct interviews, derive insights, and produce deliverables.
- Support Partners in project execution through project management, work planning, workflow management, and coaching and developing junior team members.
Benefits
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
- Performance-based incentives may be available in addition to base salary.
- Flexible career paths and the ability to take career breaks for personal or family reasons.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
