Engagement Manager II

Akamai•Cambridge, MA

5d•$119,600 - $215,400•Remote

About The Position

Our team helps to accelerate and protect the digital experiences of the world's major financial institutions, providing advisory and leadership. As the Financial Services team, we build loyalty and growth through relationships and understanding of customers' needs. You will maximize our customers' value in Akamai with program and/or project management, strategic thinking, technical acumen, pre-sales and leadership. You will move our customers' key initiatives from concept to implementation, solving problems and delivering exceptional satisfaction.

Requirements

5 years of experience and a Bachelor's in Computer Science, MIS, Engineering, or its equivalent
Demonstrate experience in a customer-facing role and an understanding of the consulting complex web content delivery and security strategies to ensure customer success
Have experience managing and delivering large technical customer projects successfully
Have experience in web development technologies, methodologies and languages such as HTTP/S, DNS, TCP, WebSockets, APIs, LLMs, MCPs, etc.
Have excellent organizational, communication and presentation skills and articulate technical information in a easy to understand manner
Be a team player with an ability to work independently and as part of a remote team

Responsibilities

Owning program and/or project management and playing a trusted advisor that customers get the most value out of solutions.
Being an expert and technical advisor to architect and manage the web performance and security solutions.
Defining an account strategy, establishing key relationships, and building and maintaining a project pipeline.
Leading a cross functional team and developing a culture of excellence to empower and encourage team synergy.
Partnering with sales and pre-sales to help expand the use of services and solutions.