Engagement Director
About The Position
We're partnering with Quant, a global leader in digital transformation and technology solutions, seeking an Engagement Director to join their team. The Clearing House has selected Quant to power its On-Chain Money Initiative, a new network for clearing and settling tokenized deposits across the US. We're hiring the person who leads the operation behind it from our Manhattan office. You would be TCH's single accountable point of contact on contract, commercials and relationship, and the one who stands behind the outcome. Reporting to our US COO, you own the service levels, the operational roadmap and the regional P&L, and lead the Heads of Platform Reliability and Security. The network is expected to launch in the first half of 2027. How the operation runs and how it's judged are still to be settled, and you'll be the one settling them.
Requirements
- Experience running a delivery operation for a financial institution under a contract with stringent KPIs and SLAs.
- Accountability for a P&L, a headcount plan, and an operating budget, ideally including 24x7 operations.
- Credibility in a room with bank executives and in a room with engineers.
- Real experience of regulated environments: audit trails, examinations, and change control that has been tested by someone external.
Nice To Haves
- Blockchain or distributed ledger exposure.
- Payments, market infrastructure or transaction banking, particularly real-time payments or high-value clearing.
Responsibilities
- Serve as TCH's single accountable point of contact on contract, commercials, and relationship.
- Stand behind the outcome of the operation.
- Own the service levels, operational roadmap, and regional P&L.
- Lead the Heads of Platform Reliability and Security.
- Settle how the operation runs and how it's judged.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
