Engagement Associate

Aleph

2d • Remote

About The Position

Aleph is searching for a highly motivated individual to become the trusted partner of our customers as they upgrade their FP&A infrastructure with Aleph. This unique role combines customer success responsibilities with data analytics expertise, offering an exciting opportunity to apply your financial skills in a client-facing, impact-driven environment. You will dive deep into their financial infrastructure to onboard them onto Aleph and become their main point of contact as they expand their Aleph implementation across use cases (i.e. reporting, budgeting, headcount planning).
We are a small, high-impact team, so you will play an important role in scaling our customer success strategy and keep it aligned with our overall vision and goals. Also, you will collaborate with our product and engineering teams to incorporate customer feedback into the product roadmap.

Requirements

• 2-3 years of FP&A/Consulting/Technical Implementation experience
• Excel/Google Sheets modeling expertise
• You have an ownership mentality and are excited to take on responsibility
• You thrive in a fast-paced and dynamic environment
• You are passionate about working closely with customers
• You are comfortable working in a remote team

Nice To Haves

• 1 year of experience at an early stage tech startup preferred

Responsibilities

• Determine and establish effective ways to enhance our customers’ FP&A setup with Aleph
• Develop lasting, trust-based partnerships with our customers.
• Monitor key usage metrics, identify growth opportunities, and expand Aleph’s impact.
• Shape the future of the product - bring the voice of the customer to our product and engineering teams and strategically advise on the future of the product

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees