Engagement Ambassador - New York University

Encoura•New York, NY

12d•Onsite

About The Position

Encoura is hiring students to work as Engagement Ambassadors at the New York University Engagement Center. Engagement Ambassadors conduct meaningful digital and traditional interactions with alumni, parents, and friends, representing one of Encoura’s partner institutions professionally. They may contact prospects by text, video, or phone and can gain experience in marketing, networking, fundraising, and sales negotiations. This is an ongoing part-time position requiring at least 10 hours of work per week. The entry-level wage starts at $17.00 per hour, with the opportunity for longevity-based merit increases; the upper wage range depends on longevity, locality, and performance. New Encoura employees should expect to start at the entry-level wage. The position does not qualify for health benefits. Encoura complies with applicable state and local laws regarding specific forms of paid time off. The Engagement Center is located at NYU Phonathon, on the lower level at 110 E 14th St., New York, NY 10003. Center hours are Mondays and Wednesdays from 2:00–8:00 p.m. ET, Tuesdays and Thursdays from 4:00–8:00 p.m. ET, and Fridays from 4:00–6:00 p.m. ET. All hires must complete Form I-9 employment eligibility verification and provide acceptable documentation required by federal law. Applicants must be eligible to work in the United States. Encoura provides equal employment opportunities to qualified applicants and endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans.

Requirements

Must be enrolled as a student at New York University while employed in the position.
Demonstrated strong command of spoken and written English.
Ability to communicate effectively with a variety of individuals.
Working knowledge of Microsoft Office.
Ability to work in an office setting and routinely use standard office equipment, including computers and phones.
Ability to work in an environment with a moderate noise level.
Complete Form I-9 employment eligibility verification and provide acceptable documentation as required by federal law.
Must be eligible to work in the United States.

Responsibilities

Contact donors and prospects to collect donations, verify information, and share institutional updates.
Follow a script when reaching out to prospects.
Accurately enter data into the computer system.
Meet or exceed goals set by the manager.
Work a minimum of 10 hours per week.
Complete new-hire and compliance training.