Institutional Associate Wealth - New York, New York
About The Position
The Institutional Associate Wealth role serves the unique and complex needs of Institutional clients through frequent client contact and partnership with Institutional Relationship Managers, Institutional Investment Advisors, and Institutional specialists. The role supports growth of the Institutional business through business development, responding to Requests for Proposals (RFPs), and coordination with OneTD partners. It is also responsible for retaining and growing assigned client relationships and exceeding client expectations for relationship management. The role provides front-line sales support, day-to-day account management and oversight, client service, account administration support, and development of sales and marketing materials. It supports Institutional business development with internal partners and external centers of influence, coordinates proposal development and review, tracks proposal and onboarding activity, maintains approved proposal content, and supports client presentations. The role must operate in compliance with applicable regulations, firm policies, and procedures while contributing to a collaborative, inclusive team and representing TD Wealth professionally.
Requirements
- A four-year degree is required; an MBA or other advanced degree is preferred.
- At least 3 years of Financial Services experience in a sales and service capacity, including a track record of high client satisfaction, client retention, and meeting sales goals.
- Active Series 7 and Series 63 securities licenses are required; Series 65 is preferred, or the ability to obtain it.
- Consultative sales experience.
- Maintain all required continuing education.
- Understanding of wealth management business development techniques, products, services, and the broader industry.
- Understanding of Institutional client needs and products and services available to clients in the segment.
- Ability to establish relationships and partner effectively with departments within TD Wealth and TD Bank, U.S.
- Personalized customer service skills and ability to work with a wide variety of clients while providing exceptional service.
- Self-motivated and able to work independently and as part of a team, keeping relevant colleagues and management informed in a timely manner.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft PowerPoint, Excel, and Word, as well as Adobe Pro.
- Ability to multitask and manage competing priorities effectively.
- Experience working in a highly collaborative team environment.
Nice To Haves
- MBA or other advanced degree.
- Active Series 65 securities license.
Responsibilities
- Support client acquisition, growth, and retention by providing customer-centric service and strong interactions with prospects, customers, and OneTD partners.
- Partner with Institutional Relationship Managers, Institutional Investment Advisors, specialty practice subject-matter experts, and Corporate Trust Advisors to identify client and prospect needs and increase wallet share.
- Support the Nonprofit Specialty Practice, Institutional Investment Advisors, and Institutional Relationship Managers in business development with OneTD partners and centers of influence.
- Maintain an understanding of TD Wealth's Institutional offerings, including Custody, Escrow, Investment Management, and Corporate Trust services.
- Learn the OCMS system and coordinate with Compliance to ensure internal and external presentations receive appropriate review and approval.
- Coordinate complex internal information requests and foster communication with sources of metrics and information needed for proposals.
- Coordinate RFP responses, proposals, and presentation materials with Institutional Relationship Managers, Institutional Investment Advisors, and OneTD partners.
- Manage proposal deadlines by setting priorities and target dates for information gathering, writing, review, and approval.
- Maintain tracking data, coordinate content contributors, and provide status updates on proposals, client onboardings, and ad hoc projects.
- Maintain a database of compliance-reviewed proposal responses and prepare quarterly statistics about TD Wealth's Institutional offerings for prospective clients.
- Assist in developing and maintaining a client reference list.
- Print, bind, and arrange delivery of proposal submissions.
- Partner with Marketing to develop sales presentations for internal partners, external prospects, and centers of influence.
- Comply with regulations, policies, and procedures, including applicable federal, state, SRO, and firm requirements.
- Contribute to team performance, collaboration, and a positive work environment; represent TD Wealth professionally and support community initiatives.
- Provide high-quality service to internal partners, vendors, and customers, and contribute to improving the partner and customer experience.
- Support an inclusive culture and communicate project progress and relevant issues to the team.
- Share information and knowledge, learn from colleagues, and provide leadership, training, or guidance to other team members as needed.
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Training programs
- Online learning platform
- Mentoring programs
- Variable compensation and incentive awards, potentially including cash and/or equity incentive awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
