New York Program Associate

All Our Kin•Bronx, NY

6d•Onsite

About The Position

The Program Associate plays a critical support role in planning, coordinating, and executing program initiatives at All Our Kin, a national nonprofit that trains, supports, and sustains family child care providers. The position provides operational, administrative, and logistical support so programs are delivered effectively, on time, and in alignment with organizational goals and funder expectations. The Associate works across internal teams and with external stakeholders, connecting program strategy with execution. This role is based at the organization’s Bronx, New York office and is suited to someone who is organized, mission-driven, detail-oriented, and interested in developing within program management, nonprofit operations, or social impact work. Responsibilities include coordinating communication with stakeholders; preparing and setting up trainings and events; supporting program implementation, planning, scheduling, and logistics; tracking deliverables and program data; maintaining documentation; assisting with reporting and compliance; supporting participant registration and communications; and providing administrative and operational support to the Bronx office and Programs team. The role may also support budget tracking, invoicing, procurement, contracts, vendors, fundraising, donor stewardship, organizational planning, and evaluation. The standard workweek is 40 hours. Occasional evening or weekend work may be required based on program needs, and some local travel may be required. All Our Kin offers competitive salaries and benefits, a flexible schedule, and a collaborative, values-centered work environment.

Requirements

At least 1 year of administrative and office experience.
Knowledge of Google Suite, Zoom, Salesforce, Canvas, Canto, E-Z Text, Constant Contact, Monday.com, SimpleCert, and other office tools.
Data analysis, reporting, or research capabilities.
Computer knowledge, typing skills, and technical support abilities.
Written, verbal, and presentation communication skills.
Project management and organizational abilities.
Relationship-building and stakeholder-management skills.
Problem-solving and critical-thinking skills.
Ability to work independently and as part of a team.
Flexibility and adaptability in a dynamic environment.
Strong ethical standards and professional integrity.
Passion for childhood early education and commitment to cultural competency, diversity, equity, and inclusion.
Ability to sit, stand, and work at a computer for extended periods.
Availability for occasional evening or weekend work based on program needs and some local travel if required.

Nice To Haves

Nonprofit experience.
Experience in a nonprofit, mission-driven, or grant-funded organization.
Familiarity with data tracking, reporting tools, or CRM/program management systems.
Experience supporting events, trainings, or community-based programs.
Comfort working with diverse stakeholders and communities.
Interest in program management, operations, or social impact careers.
Spanish-speaking ability.
Community engagement skills.

Responsibilities

Coordinate with the NY Program Director and NY Program Operations Manager to streamline communication with internal and external stakeholders.
Prepare and set up trainings, including ordering food, creating materials, and coordinating staff support.
Provide administrative support to staff at the Bronx office and to the Programs team.
Support day-to-day implementation, planning, scheduling, and logistics for programs, initiatives, meetings, workshops, trainings, convenings, and events.
Assist the License Mentor Coordinator with program deliverables, educator purchases, and community tabling.
Track program deliverables, timelines, and milestones; coordinate materials, resources, and communications; and maintain organized program documentation and files.
Communicate upcoming events for the newsletter and ensure programs are set up for registration.
Enter educator information into Salesforce and prepare event communications.
Help educators register for workshops and conduct follow-up communications, especially for in-person events.
Communicate regularly with family child care educators and other external stakeholders as needed.
Collect, track, and enter program data for internal reporting and funder requirements.
Support preparation of reports, dashboards, and summaries for leadership and funders; monitor outcomes, participation, and engagement data; and help ensure documentation meets grant, contract, and compliance requirements.
Serve as a contact for program participants, partners, and vendors; support internal alignment; draft and distribute program emails, agendas, and follow-ups; and assist with participant or partner onboarding.
Record workshops and classes on internal calendars and in the database.
Check the mailbox every other day when applicable; receive, sort, and distribute incoming mail; and prepare outgoing mail.
Support Bronx office operations, including ordering supplies, coordinating deliveries, reviewing supply inventory monthly, making copies, maintaining office organization, and implementing timely trash removal procedures.
Support the NY Program Director with daily operations and assigned projects.
Support budget tracking, invoicing, expense documentation, procurement, contracts, and vendor coordination as needed.
Identify process efficiencies and contribute to continuous improvement.
Support fundraising and donor stewardship as needed, participate in organizational planning and evaluation, represent the organization professionally in community settings, and contribute to a positive collaborative work environment.
Perform other duties as assigned to support the organizational mission.