Energy Market Analyst (Fixed-Term)

AESO•Calgary, AB

2d•Hybrid

About The Position

The Alberta Electric System Operator (AESO) is seeking an Energy Market Analyst for a 12-month fixed-term position to join their Reliability & Market Support team. This team is crucial for supporting Alberta's electricity markets and grid reliability through various functions including administering market access, supporting customer connections, procuring ancillary services, developing operational tools, and advancing solutions for evolving system needs. In this role, the analyst will engage directly with customers and industry stakeholders, manage market systems, coordinate operational processes, and contribute to initiatives that improve Alberta's electricity market. The position requires managing multiple priorities in a dynamic environment, providing customer support, analyzing data, and collaborating with colleagues to address challenges and support the transition to the Restructured Energy Market (REM).

Requirements

Bachelor's Degree in Commerce, Business Administration, Economics, Communications, or a related field is preferred.
3-5 years of experience in the utilities industry or a related sector.
Strong interpersonal skills and the ability to work effectively in a collaborative team environment.
Advanced proficiency with Microsoft Office applications, particularly Excel.
Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Demonstrated initiative, sound judgment, and a proactive approach to problem-solving.
Experience developing, documenting, or implementing business processes.
Proven ability to solve problems and achieve results in a collaborative business environment.
A consistently high level of professionalism and customer service.
Must have a valid driver’s license and reliable transportation, as public transit is not available at this location.

Nice To Haves

Knowledge of the Alberta electricity market, Alberta Interconnected Electric System, and/or generation operations is considered an asset.
Experience working with databases is considered an asset.

Responsibilities

Administer market access systems, maintain records, and review and implement requests to enroll as a market participant and add or change assets.
Provide training and technical support for customers who participate in the energy and AS markets, referring them to engineers or IT specialists when required.
Manage contracts, agreements, qualifications, and payments for system access.
Be the first point of contact between the AESO and electricity market participants.
Identify opportunities to improve Market Support processes and find efficiencies.
Develop and publish processes, application procedures, forms and requirements related to grid and market access.
Comply with AESO policies including health and safety, internal compliance, provision of information related to authoritative documents, records management, and others.