Energy Efficiency Lighting Trade Ally Account Manager (Remote - CT)

Energy Solutions - USA

2d • $75,000 - $92,000 • Remote

About The Position

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we’ve harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.
Energy Solutions is looking for an Energy Efficiency Lighting Trade Ally Manager II to deliver energy efficiency program performance through targeted market engagement and outreach in Connecticut. This role coordinates with manufacturers, distributors, contractors, and internal teams to support participation in midstream lighting and market-facing programs.
The Energy Efficiency Lighting Trade Ally Manager II evaluates market feedback and participation data to prioritize outreach, ensure consistent program execution, and address participation barriers. The role validates program requirements and clearly communicates policies and processes to support accurate, compliant, and impactful participation.

Requirements

• High School diploma or 4 years of equivalent experience
• 3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles
• Experience coordinating with external partners and internal program teams in a structured, process-driven environment
• Ability to evaluate program participation data and prioritize outreach activities accordingly
• Experience validating documentation and troubleshooting moderate participation or process issues
• Strong written and verbal communication skills, including communicating program policies and practices clearly
• Proficiency with CRM systems and standard office productivity tools
• Regular local travel within Connecticut for outreach activities (1-2 days per week)

Responsibilities

• Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation
• Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)
• Coordinates onboarding and ongoing engagement activities with trade allies, including training on incentive submission processes and portal usage
• Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets
• Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations
• Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate
• Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards
• Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials
• Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions
• Validates accuracy and completeness of trade ally interaction records maintained in CRM tools
• Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Benefits

• Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 251-500 employees