Endpoint Management / Patch Operations Administrator

Empower AI Inc. • , DC

7h • $96,050 - $148,670 • Onsite

About The Position

Empower AI is seeking an Endpoint Management / Patch Operations Administrator for an exciting opportunity at the Department of State. This role provides essential patch implementation, management, and maintenance services to ensure secure asset management, access, and operations supporting the customer’s global mission to provide IT services to DoS users enterprise wide. Empower AI is an AI for government company that provides federal agency leaders with tools to elevate their workforce potential and drive transformation. Headquartered in Reston, Va., Empower AI has three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Their proven Empower AI Platform® offers a practical, sustainable path for clients to achieve transformation, resulting in a more creative and productive government workforce. Empower AI is recognized as a 2024 Military Friendly Employer by Viqtory, highlighting their commitment to hiring and supporting active-duty and veteran employees.

Requirements

• 5+ years of experience
• Bachelor's in IT or related field
• Microsoft Certified: Endpoint Administrator Associate
• Secret Security Clearance

Nice To Haves

• Comp TIA Sec+
• ITIL 4 Foundation Certification(s)

Responsibilities

• Perform patch management and security update operations support to maintain operating environment compliance.
• Perform patch and security update deployment testing and maintain the customer patch File Transfer Protocol (FTP) site.
• Operate and maintain MS Enterprise Configuration Manager (MECM) instances and manage infrastructure patching.
• Oversee more than 45 MECM servers across all enclaves supporting updates and security for over 10,000 Windows servers and workstations.
• Provide antivirus support and guidance and perform remediation for compliance, vulnerability management, anti-virus protection, and patching.
• Operate, maintain, secure, and engineer updates for all automated environments using DoS-approved automation tools, such as Ansible Automation Platform (AAP), Puppet, or other DoS-approved solutions.
• Operate, maintain, secure, and engineer updates on the Red Hat Satellite System management platform to deploy, provision, patch, and manage thousands of Red Hat Enterprise Linux (RHEL) systems across hybrid cloud environments from a single management point with full life cycle management.
• Comply with DoS rules and regulations governing patch and security update operations.
• Develop and maintain Endpoint Management / Patch administration SOPs for the customer IT service delivery processes aligned with the Information Technology Infrastructure Library (ITIL) framework and DoS standards.
• Update SOPs to reflect modernization initiatives and emerging technologies.

Benefits

• The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level