Endoscopy Assistant

MNGI•Minneapolis, MN

11d•Onsite

About The Position

The Endoscopy Assistant position at the Northeast Minneapolis Endoscopy Center is a part-time role (0.9FTE, 36 hours/week) requiring 4 days a week with 9-hour shifts. This role involves a range of responsibilities from front desk duties to direct patient care and assisting physicians during procedures. The position emphasizes customer service, patient confidentiality, and maintaining a safe, sanitary environment. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of the job.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Knowledge of Customer Service.
Knowledge of Public Safety.
Knowledge of Infection Prevention.
Problem solver.
Detail oriented.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Anticipate the needs of patients, staff and physicians.
Handle multiple tasks at once, with the ability to prioritize tasks.
Work effectively as part of a team.
Communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.
Regular attendance is required.
Ability to lift and transport up to 50 pounds on occasion.
Ability to reach to hang scopes and stock supplies.
Must be able to stand for long periods of time.
Must be able to move quickly on their feet.
Must be able to tolerate personal protective equipment including; gowns, gloves, face masks and eye protection.
May be required to travel to other company locations due to staffing and training needs.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Must be alert to conditions that may impact the safety of patients, employees and visitors.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors.
Check in all appointments that occur at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.