Endocrinology & Chemistry Supervisor

Genesis Global Group•Hamilton Township, NJ

12d

About The Position

The Endocrinology & Chemistry Supervisor oversees the technical, operational, and administrative functions of the Endocrinology and Chemistry testing sections. The position ensures accurate, timely, and compliant testing; supervises laboratory personnel; maintains quality management systems; and ensures adherence to CLIA, CAP, NYSDOH, and other state regulatory requirements. The Supervisor also performs high-complexity testing within their scope, manages assay validations, serves as a technical resource for staff, and supports continuous quality improvement. The role includes performing and releasing high-complexity patient testing; overseeing analyzer maintenance, calibration, troubleshooting, and quality control; leading assay validations and related studies; and investigating analytical failures and non-conformances. The Supervisor directly oversees bench technicians, training, competency assessments, scheduling, and workflow. Responsibilities also include inspection readiness, documentation audits, SOP management, inventory monitoring, process improvement, workplace safety, patient confidentiality, and other duties assigned by laboratory leadership.

Requirements

Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Chemistry, Biology, or a related physical or biological science.
Six years of laboratory experience.
In-depth expertise in clinical chemistry, automated immunoassay systems, and endocrinology methodologies.
Strong working knowledge of CLIA, CAP, and NYSDOH regulatory standards.
Proficiency with Laboratory Information Systems and automated middleware systems.
Excellent problem-solving, critical-thinking, analytical troubleshooting, and communication skills.
Demonstrated leadership capability focused on team engagement, accountability, and quality work habits.
Ability to sit, stand, and walk for extended periods during bench and administrative work.
Fine motor skills and manual dexterity for laboratory operations such as pipetting, instrument maintenance, and specimen handling.
Visual acuity, including color vision, and hearing skills sufficient to analyze test results and read instrument display panels.
Ability to lift up to 25–30 pounds.
Ability to work in a clinical laboratory with potential exposure to biohazardous materials, infectious agents, and chemical reagents, while following safety protocols and using required PPE.

Responsibilities

Perform, verify, and release high-complexity patient testing in Endocrinology and Chemistry according to established SOPs.
Oversee daily operations, preventive maintenance, calibration, and troubleshooting of chemistry analyzers, immunoassay platforms, and related instruments.
Monitor and evaluate QC data, Levey-Jennings charts, and Westgard multi-rule evaluations; document corrective actions for out-of-control events.
Lead assay validations, method comparisons, lot-to-lot parallel testing, reference range studies, and carryover studies before clinical implementation.
Investigate, document, and resolve analytical failures, reagent or specimen integrity issues, instrument downtime, and non-conformances.
Oversee proficiency testing programs, review evaluation reports, and conduct root-cause analyses and corrective actions for unacceptable results.
Directly supervise bench technicians, including workflow execution, task distribution, and bench coverage.
Train, mentor, and onboard technical personnel; develop training modules and ensure initial and annual competency assessments are completed and documented.
Manage staff scheduling and bench assignments to support turnaround times and operational efficiency.
Serve as the primary technical resource and escalation contact for troubleshooting, analytical discrepancies, and bench questions.
Maintain operational readiness for CLIA, CAP, NYSDOH, and state regulatory inspections.
Regularly audit laboratory logs, patient records, quality metrics, and maintenance files for complete, audit-ready documentation.
Assist with internal quality audits and root-cause analysis initiatives.
Author, review, and update department SOPs in accordance with CLIA/CAP standards and manufacturer guidelines.
Monitor reagent and consumable inventory.
Identify and resolve operational bottlenecks to support continuous process improvement.
Enforce chemical, biological, and workplace safety guidelines, including proper PPE use and OSHA compliance.
Maintain patient confidentiality under HIPAA and comply with corporate requirements.
Perform other related duties as assigned or required by laboratory leadership.
Conduct activities safely and handle materials according to safety guidelines.
Participate as a team member and remain accountable for assigned work.
Communicate information supportively, promptly, and clearly; proactively diagnose and resolve problems.
Maintain productive work habits, accuracy, and quality across activities.