Chemistry Supervisor

Scotland Health Care System in Laurinburg, North Carolina•Laurinburg, NC

About The Position

The Chemistry Supervisor oversees the assigned laboratory section and is expected to be proficient in their specialty and able to perform duties in other laboratory departments as assigned. The supervisor keeps current with technical information and emerging professional trends, recommends improvements to the test menu and equipment, and researches testing platforms for possible implementation. The role is primarily responsible for department equipment, including establishing quality-control and maintenance schedules, monitoring instrument performance, and documenting timely follow-up and resolution of issues. The supervisor manages reagent and supply availability, economical use, inventory control, and an organized, clean, lean work area. They maintain current procedures and policies, quality assurance and proficiency-testing documentation, and an effective performance-improvement program. The supervisor directs and supervises section employees, evaluates and documents competency, supports training and professional development, and conducts section meetings or huddles as needed. They communicate critical information clearly and inclusively, coordinate with the Lab Manager, Laboratory Director, laboratory leadership, and pathologist, and provide monthly section reports. The position also supports budgeting and cost reporting, follows corporate and laboratory compliance plans, and ensures the section meets College of American Pathologists standards and other applicable regulatory requirements. The role requires awareness of patient needs across the lifespan, from neonatal patients through geriatric patients.

Requirements

At least 1 year of full-time experience in the associated laboratory or laboratory section, plus 2–3 years of full-time experience in a clinical laboratory, or 5 years of experience in a hospital laboratory.
Current certification as MLS(ASCP), MT(AMT), or MLT(ASCP), or eligibility to obtain certification within 9 months of taking the position.
Current knowledge of bacteriology and plate reading, including biochemical testing for pathogen identification.
Working knowledge of Microsoft Office (Word, Excel, and PowerPoint), Windows-based systems, Epic Beaker, and cloud-based computing and information-management applications such as Office 365.
Knowledge and practical application of informatics, dashboards, and statistical computing programs.
Excellent written and verbal communication skills, diplomacy, tact, and a positive approach to problem solving.
Strong organizational skills and ability to foster teamwork and communicate articulately with patients, customers, other departments, and staff.
Excellent critical-thinking skills.
Commitment to continuous quality improvement and ongoing employee education.

Nice To Haves

Current full-time work experience in the associated laboratory section where technical supervision will take place.
Extensive knowledge of Epic Beaker; Microsoft Excel, Word, Access, and PowerPoint; the Medialab LabCE platform; and Office 365 applications including Forms, Teams, OneDrive, Planner, and OneNote.
Documented experience as a section leader, department supervisor, or laboratory coordinator.
Recent evidence of successful completion of implementation processes requiring project-management skills.
Previous experience with laboratory renovation and performance-improvement initiatives.

Responsibilities

Maintain proficiency in the assigned specialty and perform duties in other laboratory departments as assigned.
Keep current with technical information and emerging professional trends; recommend improvements or updates to the test menu and existing equipment.
Manage department equipment, including establishing quality-control and maintenance schedules and ensuring instrument performance through prompt follow-up and documentation of issues and resolutions.
Ensure instrument reagents and other supplies are available, used economically, and handled in accordance with manufacturer specifications.
Manage inventory and maintain adequate resources for section staff.
Maintain a clean, organized, lean section.
Work with the Lab Manager to create professional development opportunities for testing personnel.
Conduct section meetings or huddles as needed and communicate critical information clearly and inclusively.
Research and recommend testing platforms for section implementation.
Keep the Lab Manager and Laboratory Director informed of problems and updates; work with laboratory leadership and the pathologist on section compliance.
Organize and plan work and make decisions using independent judgment.
Keep section procedures and department policies current and in order.
Assist with in-service training for new and current employees, students, and hospital visitors as requested.
Perform or delegate proficiency testing and follow up on identified deficiencies; maintain relevant proficiency-testing documentation.
Identify and correct quality problems and maintain an effective performance-improvement program to identify and resolve issues.
Evaluate and document the competency of personnel in the department.
Model professional behavior and a strong work ethic in keeping with the Scotland Way.
Monitor department operating costs, respond to responsibility reports, and assist with budget preparation.
Maintain knowledge of corporate and laboratory compliance plans and adhere to their intent.
Provide the Laboratory Director with monthly section reports, including cost variations, quality issues, performance-improvement suggestions, problems, and resolutions.
Maintain quality-assurance program documentation and provide metrics to laboratory leadership and Administration as directed.
Direct and supervise section employees, seeking guidance from laboratory leadership as needed.
Understand patient growth and development across the lifespan and meet the care needs of patients in the listed age categories.
Ensure the assigned section adheres to College of American Pathologists standards and other applicable regulatory requirements.
Use office software, including Excel, PowerPoint, Word, Office 365, CoPilot, and Outlook.