End User Device Engineer (Senior)

CACI•Ashburn, VA

About The Position

CACI is seeking a Senior End User Device Engineer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. The role supports national security through advanced IT solutions and involves working with experienced professionals to guide a high-performing team. The GMOS contract provides IT support by modernizing and maintaining applications and infrastructure through an integrated IT Service Management approach. The engineer leads management, operation, and maintenance of core infrastructure services across more than 350 global facilities, ensuring performance, reliability, availability, and enterprise compliance. The role encompasses configuration management, infrastructure modernization, disaster recovery planning, reporting, and the design and construction of automated CI/CD pipelines. The engineer also serves as a technical expert across project assignments, leads major technical initiatives, mentors junior team members, and supervises technical staff.

Requirements

Bachelor's degree and 8 years of experience in related fields such as infrastructure engineering, systems administration, network operations, configuration management, or DevSecOps.
Active Secret Clearance.
Experience managing enterprise infrastructure, including multi-site facility support and hybrid cloud environments.
Expertise in Configuration Management processes, including baseline management, change control, and compliance monitoring.
Technical proficiency with DevSecOps tools and practices, including infrastructure-as-code tools such as Terraform and Ansible, and CI/CD pipeline development.
Leadership experience planning and leading major technical assignments, serving as a subject matter expert, and supervising technical personnel.

Nice To Haves

Prior experience supporting federal agencies, especially the Department of State.
Experience with Disaster Recovery planning and implementation, including RTO/RPO analysis and documentation.
Knowledge of ITIL frameworks and IT Service Management best practices.
Professional certifications such as ITIL, AWS/Azure certifications, CISSP, or relevant infrastructure certifications.

Responsibilities

Lead the management, operation, and maintenance of core infrastructure services across more than 350 global facilities, ensuring optimal performance and reliability.
Direct infrastructure system availability monitoring and coordinate with DT ENMOC to maintain enterprise-wide visibility and responsiveness across the global network.
Assess and continuously monitor computing environments for compliance with Configuration Management (C/CM) requirements and security standards.
Apply master data management techniques to reconcile manual updates and network discovery results with established configuration baselines.
Develop, maintain, and update site topology configurations and manage changes for complex hybrid infrastructure environments.
Lead engineering and implementation services for infrastructure initiatives, including upgrades, modernization, and technology refreshes.
Lead configuration management for the Disaster Recovery (DR) program, including documenting Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for mission-critical systems.
Provide Configuration Management reports with metrics on change success rates, configuration compliance, and baseline drift.
Design and construct CI/CD pipelines using DevSecOps tooling, automating continuous build, test, security validation, and results analysis.
Plan and lead major technical initiatives, serve as a technical expert across project assignments, mentor junior team members, and supervise technical staff.