End User Computing Engineer

The Chemours•Wilmington, NC

About The Position

Chemours is seeking an experienced End User Computing Engineer to join its Information Technology team. This engineer will manage and continuously improve enterprise endpoint capabilities, delivering secure, reliable, and user-focused computing services across the device lifecycle. The role may be based at various Chemours US locations; candidates located within 50 miles of a Chemours US location will enable close collaboration with IT and business teams. The engineer will support endpoint management across Windows, iOS, and Android devices, using Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune. The role includes designing co-management and cloud-native endpoint strategies, streamlining deployment and onboarding, maintaining endpoint security and compliance, and contributing to continuous improvement. The position also provides technical leadership for complex escalations and develops standards, documentation, and operational resources for support teams.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent relevant experience.
At least 3 years of experience engineering or administering enterprise end user computing and endpoint management services.
Advanced hands-on experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune, including application and package deployment, software updates, collections, reporting, operating system deployment, and client health.
Working knowledge of Microsoft Entra ID, Group Policy, identity-based access controls, endpoint security, and vulnerability remediation.
Strong analytical, troubleshooting, documentation, communication, and cross-functional collaboration skills.

Nice To Haves

Experience with Microsoft Defender for Endpoint, Endpoint Analytics, Windows Update for Business, and certificate or configuration management.
Hands-on experience with Microsoft Intune, including Windows Autopilot, Apple Business Manager, Android zero-touch enrollment, and iOS and Android device enrollment, automated deployment, configuration, compliance policies, application deployment, security controls, and lifecycle management.
Experience administering and managing enterprise endpoint privilege management and remote support tools, including policy configuration, access governance, operational support, and reporting.
Experience using PowerShell to automate endpoint administration, reporting, and remediation.
Experience integrating endpoint tooling with IT service management, asset management, or reporting platforms.
Microsoft certification aligned to endpoint administration, security, or Azure technologies.
Experience providing technical leadership for endpoint modernization, tenant migration, or large-scale device transformation initiatives.

Responsibilities

Engineer, administer, and continuously improve enterprise endpoint management services using Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune.
Design and support co-management and cloud-native endpoint strategies for Windows, iOS, and Android devices, including Microsoft Intune integration with Apple Business Manager and Android zero-touch enrollment.
Design and support Windows Autopilot provisioning to streamline device deployment and employee onboarding.
Build, test, deploy, and maintain applications, packages, task sequences, configuration profiles, compliance policies, and security baselines.
Plan and execute operating system feature updates, monthly patching, driver and firmware updates, and endpoint lifecycle activities.
Partner with cybersecurity, infrastructure, service delivery, and application teams to remediate vulnerabilities and meet endpoint security and compliance requirements.
Monitor platform health, capacity, deployment success, and compliance; analyze data to identify trends and drive continuous improvement.
Troubleshoot complex endpoint, deployment, policy, application, and device-enrollment issues, and provide technical leadership during escalations.
Maintain current knowledge of Microsoft endpoint-management roadmaps, recommended architectures, security guidance, and modern engineering practices, and incorporate them into enterprise standards and solutions.
Develop and maintain engineering standards, technical documentation, operational procedures, and knowledge resources for support teams.
Serve as an L2/L3 escalation point for complex issues and provide technical leadership through resolution.