End User Device Engineer (Senior)
About The Position
CACI is seeking a Senior End User Device Engineer for the Global Mission Operations Support (GMOS) contract supporting the Department of State. The role supports national security through advanced IT solutions and contributes to the modernization and maintenance of applications and infrastructure using an integrated IT Service Management approach. The engineer leads a high-performing technical team and supports infrastructure services across more than 350 global facilities. The position leads infrastructure operations, monitoring, configuration management, engineering initiatives, and disaster recovery configuration activities. It also designs and builds DevSecOps CI/CD pipelines and serves as a technical expert across project assignments, leading major initiatives and mentoring and supervising technical personnel.
Requirements
- Bachelor's degree and 8 years of experience in a related field, such as infrastructure engineering, systems administration, network operations, configuration management, or DevSecOps.
- Active Secret clearance.
- Experience with enterprise infrastructure management, including multi-site facility support and hybrid cloud environments.
- Expertise in Configuration Management processes, including baseline management, change control, and compliance monitoring.
- Technical proficiency with DevSecOps tools and practices, including infrastructure as code with Terraform and Ansible, and CI/CD pipeline development.
- Leadership experience planning and leading major technical assignments, serving as a subject matter expert, and supervising technical personnel.
Nice To Haves
- Experience supporting federal agencies, especially the Department of State.
- Experience with Disaster Recovery planning and implementation, including RTO/RPO analysis and documentation.
- Knowledge of ITIL frameworks and IT Service Management best practices.
- Professional certifications such as ITIL, AWS or Azure certifications, CISSP, or relevant infrastructure certifications.
Responsibilities
- Lead the management, operation, and maintenance of core infrastructure services across more than 350 global facilities, ensuring performance and reliability.
- Direct infrastructure system availability monitoring and coordinate with DT ENMOC to maintain enterprise-wide visibility and responsiveness across the global network.
- Assess and continuously monitor computing environments for compliance with Configuration Management (C/CM) requirements and security standards.
- Apply master data management techniques to reconcile manual updates and network discovery results with established configuration baselines.
- Develop, maintain, and update site topology configurations and manage changes for complex hybrid infrastructure environments.
- Lead engineering and implementation services for infrastructure initiatives, including upgrades, modernization, and technology refresh cycles.
- Lead configuration management activities for the Disaster Recovery (DR) program, including documenting Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for mission-critical systems.
- Provide Configuration Management reporting, including metrics on change success rates, configuration compliance, and baseline drift.
- Design and construct CI/CD pipelines using DevSecOps tools, automating continuous build, test, security validation, and results analysis processes.
- Plan and lead major technical initiatives, serve as a technical expert across project assignments, mentor junior team members, and supervise technical staff.
Benefits
- Flexible time off benefit.
- Learning resources and learning and development opportunities.
- Competitive compensation and benefits.
- Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
