End User Computing / Cloud Support Lead

FuntonetworkNew York, NY
Hybrid

About The Position

FuntoNetwork is seeking an End User Computing / Cloud Support Lead for an active RFP opportunity: PANYNJ RFPQ 6000003320 - IT Service Management Provider Prequalification. PANYNJ is prequalifying vendors for an IT Service Management Provider solicitation covering end user services, ServiceNow ITSM, desktop, server, storage, database, and cloud support. This role involves supporting desktop, service desk, server, storage, database, and cloud support model planning for enterprise ITSM operations. The consultant will review the RFP scope, source posting, supporting documents, deadline, and client requirements. They will coordinate with FuntoNetwork and related consultants to support a complete, professional response, prepare documentation, analysis, recommendations, deliverables, or technical inputs related to this role, and communicate clearly with technical and non-technical stakeholders. The role also supports quality control, status updates, and final submission readiness.

Requirements

  • Relevant experience for this RFP-based role.
  • Strong written communication, documentation, and stakeholder coordination skills.
  • Ability to work against proposal deadlines and client requirements.
  • Attention to detail and ability to follow structured submission requirements.

Nice To Haves

  • Experience supporting public-sector, enterprise, or consulting projects is preferred.

Responsibilities

  • Support desktop, service desk, server, storage, database, and cloud support model planning for enterprise ITSM operations.
  • Review the RFP scope, source posting, supporting documents, deadline, and client requirements.
  • Coordinate with FuntoNetwork and related consultants to support a complete, professional response.
  • Prepare documentation, analysis, recommendations, deliverables, or technical inputs related to this role.
  • Communicate clearly with technical and non-technical stakeholders as needed.
  • Support quality control, status updates, and final submission readiness.

Benefits

  • Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app.
  • Approved payments for this RFP opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app.
  • The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.
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