Enablement Associate, Continued Education & GTM

Grubhub•Chicago, IL

1d•Hybrid

About The Position

Grubhub is looking for a high-energy, proactive, and innovative Enablement Associate to fuel the growth of our Merchant teams. This role is the engine behind our Continued Education strategy, ensuring our SMB and Enterprise (ENT) Sales, Onboarding, and Success teams are always ahead of the curve. You will act as the bridge between strategy and execution, turning complex product updates and market shifts into actionable brilliance for our frontline teams. If you thrive on stage (physical or virtual), love simplifying the complex, and are obsessed with what’s next in Go-To-Market innovation, you’ll fit right in.

Requirements

2-4 years of experience in Sales Enablement, Corporate Training, Customer Success, or a high-growth Sales role.
Proven track record of content creation (playbooks, guides, or training decks) and live facilitation.
Exceptional project management skills; you can juggle a GTM launch while simultaneously running a weekly training series.
Experience working with CRM tools (Salesforce) and modern LMS/Enablement platforms.

Nice To Haves

Experience in the Marketplace, FoodTech, or SaaS sectors.
Direct experience supporting both SMB (high volume) and Enterprise (high touch) sales motions.
A builder mindset; you are comfortable creating structure where none exists.
Familiarity with Change Management principles to help teams navigate evolving priorities.

Responsibilities

Own the Learning Lifecycle: Design, manage, and facilitate a robust continued education calendar. You’ll move beyond basic onboarding to keep our veteran reps sharp on advanced negotiation, new product features, and industry trends.
Lead GTM Launches: Act as the enablement lead for new product and marketing initiatives. You’ll translate GTM strategies into field-ready playbooks, talk tracks, and training modules that empower our teams to win.
Innovate Content: Move away from boring slide decks. You’ll create interactive workshops, bite-sized video content, and gamified certifications that make learning stick for busy sales and success professionals.
Cross-Functional Collaboration: Partner with Business Leadership, Product Marketing, and Sales Ops to identify skill gaps and deploy targeted "micro-enablement" interventions.
Data-Driven Iteration: Don't just ship and forget. You’ll track program adoption and performance metrics to prove that your initiatives are actually moving the needle on merchant acquisition and retention.
Tool Advocacy: Maintain and optimize our enablement tech stack, ensuring that our SMB and ENT teams have the right resources at their fingertips the moment they need them.