EMS Training Officer

County of Chester, South Carolina•Chester, SC

About The Position

The EMS Training Officer designs, implements, oversees, and evaluates training programs for EMS personnel, including EMTs and paramedics, to support high-quality patient care. The role develops curricula, lesson plans, training materials, and educational resources, and delivers interactive instruction, workshops, simulations, and competency assessments. It ensures training compliance with applicable regulatory and accreditation standards; coordinates certifications; supports onboarding and ongoing professional development; and maintains training records and certifications. The Training Officer works with EMS leadership, medical directors, clinical educators, QA/QI personnel, and other stakeholders to align training with organizational priorities and clinical protocols. The role reviews performance trends and documentation quality, identifies training needs, and communicates deficiencies and recommendations to the Deputy Director and departmental leadership. It may occasionally function on an EMS unit and provide support for special projects and other organizational activities. The position also represents the service and Chester County professionally during external training, community outreach, and county-sponsored events.

Requirements

High school diploma or equivalent required.
Current National Registry and South Carolina Paramedic certification.
Experience in EMS education, training, or clinical practice.
Strong communication and interpersonal skills.
Ability to work effectively in a team environment.
In-depth knowledge of EMS procedures, protocols, best practices, pre-hospital care, patient assessment, and treatment modalities.
Ability to develop curricula, lesson plans, educational materials, and learning experiences tied to objectives and outcomes.
Strong presentation and facilitation skills and ability to communicate complex medical concepts to diverse audiences.
Ability to assess personnel competency and provide constructive feedback responsive to individual learning needs.
Understanding of applicable regulatory requirements, accreditation standards, certification processes, and local, state, and federal EMS regulations.
Ability to collaborate with EMS leadership, medical directors, and other stakeholders.
Familiarity with educational technologies, learning management systems, and multimedia tools used in training and assessment.
Critical thinking and problem-solving skills, including adapting training approaches to evolving needs.
Strong organizational skills, attention to detail, and ability to manage multiple initiatives, deadlines, and administrative tasks while maintaining accurate records.
Adaptability and resilience in a dynamic training environment.
Commitment to professional ethics, standards of practice, and confidentiality.
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook for training materials, data tracking and analysis, presentations, communications, scheduling, and reporting.
Ability to work with minimal supervision, manage time, prioritize tasks, organize documentation, adapt to changing priorities, and communicate proactively.
Valid driver’s license.
CPR, ACLS, PALS, PHTLS, and AMLS instructor credentials within one year.
ICS 100, 200, 300, 400, 700, and 800 within one year.
Maintain all required licenses and certificates in active status without suspension or revocation as a condition of continued employment.

Nice To Haves

Associate or bachelor’s degree.
Certified CPR/AED, PHTLS, and AMLS instructor.

Responsibilities

Create EMS training curricula, lesson plans, materials, and educational resources tailored to EMTs and paramedics.
Deliver interactive training sessions, workshops, and simulations using varied instructional techniques.
Assess trainee performance and competency through practical assessments, skills demonstrations, and written examinations; provide feedback and remedial instruction.
Ensure training programs meet regulatory, industry, and accreditation requirements, and coordinate certification processes.
Maintain professional knowledge of emergency medicine, pre-hospital care, and EMS training methods; share best practices with staff.
Develop and coordinate standardized orientation for newly hired EMS personnel, covering policies, procedures, protocols, equipment, communications, and emergency response expectations.
Ensure onboarding documentation and competency evaluations are completed before employees are released from orientation.
Maintain required training documentation, competency evaluations, and certifications on file.
Evaluate training program effectiveness using feedback, performance metrics, and outcome assessments; identify improvements and implement corrective actions.
Collaborate with QA/QI personnel to identify clinical and operational trends, training needs, and opportunities for improvement.
Monitor documentation and data quality scores for compliance with NEMSIS reporting standards; document and communicate concerns to the Deputy Director.
Recommend training to the Deputy Director and departmental leadership based on performance trends.
Coordinate with EMS leadership, medical directors, clinical educators, and stakeholders to align training initiatives with organizational goals and protocols.
Promote effective communication, teamwork, and collaboration across departments and disciplines.
Interact courteously and cooperatively with the public and staff and represent the service and Chester County professionally at external trainings, outreach initiatives, and county-sponsored events.
Occasionally function on an EMS unit and support special projects and other organizational activities as needed.
Plan and execute training programs with minimal supervision, manage deadlines and priorities, maintain accurate records, and communicate progress and concerns to stakeholders.