EMS Instructor

Wake County Government•Raleigh, NC

2d•Onsite

About The Position

The EMS Training Instructor delivers instructional content in support of the educational mission of Wake County Emergency Medical Services. The role supports training, continuing education, and re-credentialing for providers throughout the Wake County EMS System through direct instruction using traditional and non-traditional methods. Duties also include evaluating program effectiveness, maintaining accurate records, analyzing data and research, and assisting EMS Supervisors-Training (Training Captains). The instructor must be able to teach diverse students across ages, experience levels, backgrounds, and learning styles, and bring strong interpersonal and problem-solving skills and self-initiative. Wake County EMS serves Wake County and its 12 local municipalities and operates mobile integrated health and research programs. The position is based at Emergency Services Education in Raleigh, North Carolina. The regular schedule is Monday through Friday, with availability during evenings, weekends, and holidays as needed. Emergency preparedness and response participation may also be required, including temporary assignments involving different duties, hours, or work locations.

Requirements

Associate's degree; equivalent education and experience are accepted.
Certification as a North Carolina Emergency Medical Technician Paramedic.
NC Office of EMS (NCOEMS) Level 1 Instructor Credential, or ability to obtain it within six months of hire.
EMS Instructor Methodology or National Association of EMS Educators Level 1 Course, or ability to obtain it within six months of hire.
Valid driver's license and a safe driving record.
Ability to select and use training and instructional methods and procedures appropriate to the situation.
Critical thinking, communication, and conflict-resolution skills.
Commitment to internal and external customer service and excellence in communications.
Ability to send, receive, and respond to requests while maintaining confidentiality.
Attention to detail, project and time management skills, and ability to manage multiple priorities.
Ability to maintain knowledge of Wake County EMS System treatment protocols, procedures, and operating guidelines.
Ability to remain familiar with emergency and prehospital medical care.
Ability to communicate effectively with people from varied cultures, backgrounds, ages, and education levels.
Excellent professional presentation skills.
A criminal background and driving record check and pre-employment drug test are required.

Nice To Haves

One year of experience instructing emergency medical services.
NC Office of EMS (NCOEMS) Level 1 Instructor Credential.

Responsibilities

Understand and practice the Wake County EMS mission of providing prompt, compassionate, and clinically excellent care.
Deliver instruction and train employees, students, faculty, and partners, including providing information about appropriate procedures, practices, and equipment operation.
Evaluate system needs by reviewing education requirements, student feedback, and clinical research.
Administer education programs and activities, including managing resources, time, and students.
Grade student work, counsel students regarding progress, and mentor students.
Use formative and summative assessment techniques to improve learning.
Evaluate student performance through direct observation and review of performance reports.
Enforce policies, protocols, and standards.
Communicate effectively and respectfully in writing and verbally with individuals and groups about education, training, and re-credentialing.
Develop and strengthen relationships with internal and external partners and customers regarding education and training.
Use software and hardware effectively for instruction, including biomedical equipment, simulation tools, and audio-visual equipment.
Participate in community outreach and public events and serve on department-specific committees.
Staff the Emergency Operations Center or support departmental and county responses to unusual events.
Participate in emergency preparedness and response operations, exercises, and training as required.