EMS Specialist

Yale New Haven Health•Milford, CT

About The Position

The EMS Specialist works under the general direction of the EMS Medical Control Officer and EMS Medical Director to support quality assurance and quality improvement initiatives and promote quality patient care among EMS providers in the region. The role provides educational services to hospital staff and regional EMS providers and contributes to the educational process for new paramedics in the Bridgeport Hospital Paramedic Program. The specialist reviews prehospital patient care reports, maintains medical control policies and procedures, completes QA/QI reporting and documentation, and fosters a confidential, positive, learning-based review process. The position also develops provider and department training plans, conducts continuing medical education, teaches in the paramedic program as needed, supports clinical services accreditation and hospital emergency management activities, and provides ACLS and PALS training through AHA Training Center activities.

Requirements

  • Paramedic Program certification and license.
  • Associate's Degree in a related health sciences field or equivalent.
  • Two years of EMS experience as a paramedic.
  • National Registry Paramedic credential.
  • Connecticut Paramedic License.
  • AHA Instructor certificates for ACLS, BLS, and PALS.
  • NAEMT courses as needed.
  • Connecticut Emergency Medical Services Instructor credential.
  • Knowledge of the National EMS Scope of Practice and Connecticut EMS regulations and statutes.
  • Knowledge of EMS education and training methods.
  • Team-building, time-management, supervision, communication, and problem-solving skills.
  • Ability to effectively command personnel and coordinate emergency incidents.
  • Knowledge of the National Incident Management System.

Nice To Haves

  • Quality assurance/quality improvement experience.
  • Critical Care paramedic experience.

Responsibilities

  • Review prehospital patient care reports for multiple EMS services and First Responder Agencies to assess care against current protocols and standards.
  • Develop and maintain medical control policies and procedures, including the renewal process for providers.
  • Complete and publish monthly QA/QI reports as required.
  • Ensure patient care chart QA reviews are completed in accordance with policy.
  • Maintain minutes of QA/QI meetings.
  • Protect the confidentiality of QA/QI findings and investigations.
  • Establish and maintain a positive, learning-based QA/QI process that helps providers develop as clinicians.
  • Develop training plans for individual providers and department needs in partnership with the EMS Medical Control Officer and EMS Medical Director.
  • Conduct continuing medical education in partnership with the EMS team.
  • Teach in the Bridgeport Hospital Paramedic Program as needed.
  • Assist with clinical services accreditation activities as needed.
  • Assist with hospital emergency management activities, including the Decontamination team.
  • Support AHA Training Center activities by providing regular ACLS and PALS classes monthly, on- and off-site.
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