EMS Training Captain

Harnett County•Lillington, NC

About The Position

An employee in this position performs advanced technical, instructional, and administrative work in planning, coordinating, delivering, and evaluating training programs for Harnett County Emergency Services personnel. The Training Captain ensures national, state, and local prehospital education courses are taught in accordance with applicable standards and that required training documentation is accurate, complete, appropriately maintained, and available for review. The position also supports departmental compliance with patient privacy, confidentiality, HIPAA, employee training documentation, and other regulations applicable to EMS operations and education. Work is performed under the general supervision of the Assistant Chief of Training and evaluated through program effectiveness, regulatory compliance, instructional performance, and feedback from supervisors and staff. The Training Captain instructs basic and advanced EMS training programs, serves as the primary instructor for the Harnett County EMS Training Academy as needed, coordinates education with the Assistant Chief of Training and other instructors, and maintains instructional materials, equipment, and training records. The role includes evaluating employee scope of practice and competency, supporting regulatory compliance and audits, developing corrective training when deficiencies are identified, and responding as a paramedic during staffing shortages or major incidents. The position also provides guidance on procedures, protocols, and patient care and helps improve future service delivery. The position requires a current North Carolina Paramedic credential, a valid North Carolina Driver’s License, and at least three years of active Paramedic experience, including experience in EMS education, instruction, or provider development. The hiring salary is $69,197.00.

Requirements

Possession of a valid North Carolina Driver’s License.
Possession of a current North Carolina Paramedic credential issued by the North Carolina Office of Emergency Medical Services (NC OEMS).
At least three years of active Paramedic experience, including demonstrated experience in EMS education, classroom instruction, skills instruction, or provider development.
Possession of certificates of completion for NIMS/ICS 100, 200, 700, and 800 at the time of hire.
Successfully complete ICS 300 and ICS 400 within twelve months of hire.
Meet and maintain all other departmental, medical, physical, credentialing, and competency requirements established for the Paramedic position.
Knowledge of emergency medical care procedures and techniques, anatomy and physiology, adult learning and training techniques, emergency care equipment and materials, and high-fidelity, low-fidelity, and skill task trainers.
Ability to teach emergency medical care principles and practices, develop lesson plans, organize instructional materials, communicate effectively and tactfully, accurately record services, provide medical care under stressful conditions, maintain program records and confidentiality, and obtain and maintain medical oversight privileges.
Knowledge of HIPAA, patient confidentiality and privacy practices, protected health information handling, and EMS regulatory and compliance requirements, including applicable NC OEMS requirements.

Nice To Haves

Five years of Paramedic experience is preferred.
A current North Carolina OEMS Level I EMS Instructor credential at the Paramedic level is preferred at hire; candidates without it must meet the requirements for and obtain it within twelve months of hire.
A North Carolina OEMS Level II EMS Instructor credential is highly desirable.
A current American Heart Association (AHA) BLS Instructor certification is required, or the ability to obtain it within twelve months of hire.
Additional instructor certifications are preferred, including AHA ACLS, AHA PALS, ITLS/PHTLS, TECC, Emergency Vehicle Driver (EVD), and/or Emergency Vehicle Operator Course (EVOC).

Responsibilities

Instruct basic and advanced EMS training programs for the EMS academy and department personnel, and maintain associated training records.
Serve as primary instructor for the Harnett County EMS Training Academy as needed and coordinate education with the Assistant Chief of Training and other instructors.
Maintain training materials, equipment, and educational aids.
Prepare instructional content and conduct training on medical equipment, patient reporting and care documentation, injury and illness assessment, extraction procedures, and handling deceased victims.
Conduct technical scope of practice evaluations for employees and employees being re-credentialed using high-fidelity, low-fidelity, and skill task trainers; maintain evaluation records.
Implement recommendations from the Assistant Chief of Training or Medical Director regarding training issues, protocol changes, and scope of practice, and make approved revisions.
Attend classes and seminars, consult with state personnel, and help ensure County practices and procedures remain compliant with state regulations.
Respond as a paramedic during staffing shortages or major incidents to evaluate field personnel and assist with emergencies.
Respond to inquiries, provide guidance on procedures, protocols, and patient care, and discuss difficult cases to improve service delivery.
Maintain confidentiality of patient, employee, student, and departmental information in accordance with applicable laws, regulations, County policies, and HIPAA requirements.
Protect patient information and other confidential records used for educational purposes, including electronic and physical records, and restrict disclosure to authorized individuals.
Assist with monitoring compliance with departmental policies, EMS protocols, OEMS, OSHA, HIPAA, and other applicable regulatory standards related to training and employee competency.
Assist with internal compliance reviews, audits, documentation reviews, and corrective-action activities related to EMS training and education.
Identify training or documentation deficiencies and communicate concerns to the Assistant Chief of Training and appropriate leadership.
Develop or assist with corrective training and educational interventions when compliance, competency, documentation, or performance deficiencies are identified.
Maintain documentation demonstrating employee compliance with required education, certifications, competencies, continuing education, and other training requirements.
Report suspected HIPAA, confidentiality, policy, regulatory, or other compliance violations through the appropriate chain of command.
Perform other related duties as assigned.