Driver - EMS

John Knox Village•Lee's Summit, MO

About The Position

The Driver provides safe transportation for ambulatory and cooperative patients and John Knox Village residents using a transport van, bus, or sedan. The role emphasizes passenger safety, comfort, respectful customer service, and assistance with transfers; it does not involve providing medical care or treatment. Drivers transport passengers between healthcare facilities and other destinations, on local or distant routes, and may transport luggage, groceries, and wheelchairs. The position involves spending most of the day driving, inspecting and maintaining vehicle readiness and cleanliness, and complying with traffic regulations and safety requirements. The Driver reports to the Public Safety Supervisor and takes work direction from the Lead Transportation and Dispatcher. The role also includes required training and may involve assisting other departments during declared emergencies.

Requirements

Valid Missouri Class E or higher driver’s license at time of hire; the posting also specifies a Class E license.
Clean driving record.
Ability to safely assist ambulatory patients during transfers.
Ability to pass a Department of Transportation physical and drug screen and maintain a DOT medical card.
Excellent communication, customer service, and listening skills.
Ability to work independently and as part of a team; reliable, punctual, and professional demeanor.
Beginner-level Microsoft Office knowledge, including Windows, Word, Excel, and Outlook.
Ability to read and interpret safety rules, operating instructions, handbooks, and procedure manuals.
Ability to perform arithmetic using whole numbers, fractions, and decimals, and apply basic algebra and geometry concepts.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to handle stress, get along with coworkers and customers, and maintain acceptable workplace conduct.
Ability to meet the described physical and mental demands, including vehicle operation and passenger/baggage assistance.

Nice To Haves

Prior commercial driving experience is preferred.

Responsibilities

Provide safe, secure transportation for ambulatory and cooperative patients and Village residents using a transport van, bus, or sedan.
Transport passengers between healthcare facilities and other designated local or distant destinations, following specified routes and schedules.
Assist passengers with entering and exiting the vehicle and with transfers; assist with baggage as needed.
Monitor passenger safety, well-being, comfort, and security throughout transport without providing medical care or treatment.
Maintain a professional, respectful, customer-focused environment and use excellent customer service and listening skills.
Transport and secure passengers’ luggage, groceries, and wheelchairs; load or unload baggage when needed.
Regulate vehicle heating, lighting, and ventilation for passenger comfort.
Follow company policies, traffic regulations, transportation requirements, and safety precautions.
Report delays, accidents, and traffic violations.
Inspect vehicles and check gas, oil, and water levels before departure; maintain vehicle cleanliness and readiness.
Complete training required by policy and perform other assigned responsibilities as business needs warrant.
Assist other departments during a declared emergency when called upon.