EMS Apprentice

CareFlite•Irving, TX

About The Position

The EMS Apprentice learns and trains to deliver high-quality emergency and non-emergency care to patients transported by CareFlite’s Ground Division. The role includes attending CareFlite’s accelerated 10-week EMT course and clinical program, completing coursework and assignments on time, and maintaining an average grade of 75 or higher. The apprentice is expected to demonstrate CareFlite’s mission and core values and to conduct themselves positively, professionally, and courteously. The position reports to and is evaluated by the designated Orientation & Training Manager and instructors of the CareFlite University Program. Apprentices learn safe emergency-vehicle operations; use of ambulance and wheelchair-van equipment; patient communication and support; mission coordination with the CareFlite Communications Center; patient care under Basic Life Support and CareFlite medical protocols; patient assessment and reporting; patient-care documentation; and vehicle checking, cleaning, and stocking. The role also requires professional conduct, sound judgment, independent task completion, receptiveness to feedback, flexibility, and ongoing efforts toward personal and professional development.

Requirements

  • High school diploma or equivalent.
  • Current Texas Class C driver’s license.
  • Clear and concise written and oral communication skills.
  • Ability to converse in English and be understood when speaking English.
  • Demonstrated active listening skills.

Responsibilities

  • Attend CareFlite’s accelerated 10-week EMT course and clinicals program.
  • Complete course work and assignments in a timely manner and maintain an average grade of 75 or higher.
  • Conduct oneself positively, professionally, and courteously and adhere to clinical and non-clinical responsibilities and requirements.
  • Learn safe emergency-vehicle operations in accordance with applicable laws, regulations, and CareFlite policies and procedures.
  • Demonstrate proficiency with medical and non-medical equipment used in ambulances and wheelchair vans.
  • Communicate positively with patients, family members, and medical personnel, and accommodate family members when possible without compromising safety.
  • Provide the CareFlite Communications Center with information needed to initiate, track, and close out missions.
  • Address patients’ medical and comfort needs to support a positive transport experience.
  • Learn to deliver emergency and non-emergency patient care in accordance with Basic Life Support Protocols and CareFlite medical protocols.
  • Learn to complete patient assessments and report medical conditions to receiving-facility personnel and/or family.
  • Learn to complete patient-care records that accurately document patient condition and services rendered before and during transport.
  • Learn to check, clean, and stock CareFlite vehicles according to policies and procedures.
  • Use a positive problem-solving approach and the appropriate chain of command to address work- or academy-related issues.
  • Exercise sound judgment and objectivity, initiate work independently, and complete tasks reliably without continual supervision.
  • Maintain knowledge through pertinent literature, manuals, training, and educational resources.
  • Maintain a professional appearance and follow the CareFlite Code of Ethics and Professional Conduct.
  • Monitor strengths and weaknesses and seek guidance and opportunities for improvement and development.
  • Respond flexibly to changing priorities, apply constructive feedback, and handle conflict professionally.
  • Support CareFlite and its management through a positive attitude and refrain from negative comments about CareFlite, customers, hospitals, or staff.

Benefits

  • Full medical coverage.
  • Dental coverage.
  • Vision coverage.
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