About The Position

The EMS Registration and Billing Specialist completes the registration process and enters charges for ambulance billing. The role collects patient information for EMS transport, records charges as documented by paramedics, enters payer-specific claim information, and verifies insurance eligibility and benefits. The position interacts with patients, family members, staff from UMC and TTUHSC departments, and the EMS Leadership team.

Requirements

  • High school diploma or GED.
  • At least one year of experience as a patient access representative, customer service representative, or in a similar administrative role.
  • Excellent customer service skills.
  • Fluency in spoken, written, and read English.
  • Ability to multitask and handle problems, interruptions, and stressful situations professionally.
  • Planning and organizational skills, with the ability to follow through until a process is complete.

Responsibilities

  • Collect pertinent information to register patients for EMS transport.
  • Enter charges for timely billing and reimbursement.
  • Transcribe EMS charges as documented by paramedics.
  • Input payer-specific data required for claims submissions.
  • Verify insurance eligibility and benefits.
  • Perform other related assigned duties.
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