TEST EMS Liaison Paramedic DO NOT APPLY YOU WILL NOT BE CONSIDERED

#REF!•Plano, TX

1d•Onsite

About The Position

This person will serve as a representative to foster EMS relationships within the community and improve current EMS processes with the Emergency Department. This person will also be responsible to assist in implementing new initiatives to improve EMS processes and relationships with the community, servicing EMS Agencies and ER. The EMS Liaison Paramedic will coordinate, monitor, and evaluate technical/quality aspects of emergency medical services activities. They will serve as a liaison with other emergency medical service providers and governing agencies, ensuring compliance with regulatory requirements or providing assistance and/or guidance to service providers as necessary. This role also acts as a liaison between EMS and ER leadership, and represents the entity for Regional and Statewide EMS meetings, conferences, and seminars. Additionally, they will participate in city-wide educational symposiums for caregivers and EMS agencies, and assist in curriculum development and maintaining required training records.

Requirements

H.S. Diploma or Equivalent Required
2 Years recent experience in emergency medical services, pre-hospital emergency medicine or other clinically related discipline Required
EMT-P - Emergency Medical Technician-Paramedic Upon Hire Required
LP - Licensed Paramedic Upon Hire Required
Demonstrated ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents, including patients, guests, staff members, physicians, and volunteers.
Ability to establish and maintain effective working relationships across and beyond the organization.
Must demonstrate exceptional customer service skills and advanced expertise in analyzing organizational needs.
Demonstrated ability to lead a major organizational initiative, accomplish results and achieve measurable organizational outcomes and goals.
Demonstrated ability to influence and coach for results.
Exceptional organizational and project management skills with the ability to handle multiple demands as well as respond to rapidly changing priorities.
Service orientation and demonstrated ability to respond to the needs and emotions of people under stress.
Proficient computer and Microsoft Office skills.

Responsibilities

Coordinate, monitor, and evaluate technical/quality aspects of emergency medical services activities.
Serve as a liaison with other emergency medical service providers and governing agencies, ensuring compliance with regulatory requirements or providing assistance and/or guidance to service providers as necessary.
Act as a liaison between EMS and ER leadership.
Serve as entity representative for Regional and Statewide EMS meetings, conferences and seminars.
Participate as needed in city-wide educational symposium for caregivers and EMS agencies.
Participate in curriculum, market event and maintain required training records and/or rosters.
Support and assist business growth strategies for EMS services.
Facilitate team projects related to programmatic growth, serving as a resource and subject matter expert to other Texas Health entities seeking to enhance their EMS services.
Work as a Department and Entity resource/expert in the field of EMS as needed in absence of program manager.
Utilize data collection and reporting tools to monitor and evaluate quality metrics as well as report outcomes.
Identify opportunities for improvement in medical response, patient/employee safety, supplies, equipment and new practice methodologies in conjunction with program manager.
Work in collaboration with appropriate entity or system representatives to participate in the implementation of solutions to address identified gaps.
Monitor changes in State/Federal regulations in conjunction with facility leadership.
Maintain recommendations regarding new or revised procedures to ensure regulatory compliance.
Analyze data to identify trends or opportunities for improvement and recommend the appropriate course of action as needed.
Utilize PDSA process for continuous improvement and/or sustained results.
Present training time and cost estimates related to implementation of new procedures or guidelines.
Manage the approved budget through frequent and regular monitoring.
Participate in hospital initiatives (i.e. fund raising events and community events).
Serve on hospital and system based committees as appropriate.
Maintain current licensure and certification as required by position.
Adhere to hospital and system policies.
Complete mandatory training and annual employee health screening timely.
Maintain safety of the work environment and utilize appropriate safety techniques.
Recognize and communicate ethical and legal concerns through the established channels of communication.
Maintain professional growth and development through seminars, workshops, and professional affiliations.
Demonstrate accountability and responsibility by independently completing projects/assignments on time and providing timely responses to requests for information.
Maintain confidentiality at all times.
Perform other work as requested that is reasonably related to the employee's position, qualifications, and competencies.
Respond to others' priorities regarding privacy, confidentiality, safety, physical, psychological, cognitive, religious and social needs.
Incorporate population-specific safety/infection control measures into patient care.
Honor worth of humans through unconditional acceptance and respect.
Appreciate unique meanings and be concerned with understanding others frame of reference.
Engage family/caregivers in health care situations.
Use mutual problem solving and exhibit professional behaviors that help patients and families understand how to confront, learn about, and think about their health and illness.
Involve a reciprocal, shared approach with resulting decisions acceptable to involved parties.
Give reassurance, listen and concentrate on others.
Be reliable, available and attentive.
Communicate a supportive, open, positive and tolerant attitude.
Perform technical skills that are adapted to reflect the population-specific, and developmental of the patient.
Provide safe patient care under the delegation of appropriate Physician and competency sign-off.
Communicate and collaborate with all members of the health care team.
Incorporate and participate in adopted communication tools.
Promote a cost-effective team by judicious use of resources.
Lead by example by giving priority to doing the right thing for patient care.
Adapt to changes in workload.
Demonstrate flexibility related to patient needs, staffing and patient acuity.
Demonstrate the ability to respectfully listen to others' opinions.
Collaborate with physicians and interdisciplinary team members to promote safe individualized care.
Actively participate in the Shared Governance model at unit, entity, and/or system level.
Actively engage in finding solutions for unit, division and/or entity concerns or issues.
Use multiple available tools to stay informed of changes, updates and communications.
Participate in change.
Understand, promote, and value evidence-based practices, quality improvement, and/or research, and utilize them in practice.
Follow guidelines and recommendations defined by regulatory or professional practice agencies.
Provide daily care that achieves outcome targets for core measures, NPSG, employee satisfaction, patient satisfaction, NDNQI and other unit/organizational metrics.
Demonstrate commitment to lifelong learning and development.
Demonstrate a commitment to advancing the professional practice of paramedicine.
Incorporate ethical principles from the Texas Department of State Health Services EMT Code of Ethics.
Assist in meeting departmental/hospital KPI's related to: Patient outcomes, customer satisfaction, financial performance, organizational effectiveness and community health care.