EMR Trainer

St. Paul's Senior Services•San Diego, CA

2d•$28 - $43•Hybrid

About The Position

San Diego’s St. Paul's PACE program (Program of All-Inclusive Care for the Elderly). This innovative program is for individuals 55 years or older, who are living with chronic illness, or disabilities and need coordinated medical care to continue living as independently as possible in their home and community. The healthcare teams at St. Paul’s PACE provide a hands-on approach coordinating medical, social, and home care services so individuals no longer need to manage their medical care alone. The EMR Trainer will be responsible for providing education, guidance, coaching and training to individuals, groups, and/or outside business partners on the use of EMR and other computer systems, and applications across the St. Paul’s enterprise. This position will provide application support to multiple care settings and disciplines, including but not limited to end user application use, application testing, and the support of build activities identified during performance and change management assessments. Training sessions will consist of classroom settings, one on one education, electronic coaching and remote training webinars. Some general in-services to departments may also be necessary to meet training objectives. With your effective training curriculum, you will help maintain consistency of application charting in clinical and service areas and help facilitate the competency of the application(s) across both clinical and non-clinical departments. You will also help facilitate the implementation process of clinical systems in conjunction with designated super-users and project team leads.

Requirements

Proficient with use of computer systems and computer applications
Proficient with Office applications, i.e. Word, Excel, PowerPoint, Project, and Visio.
Demonstrated teaching/training techniques and experience
Exceptional interpersonal and communication skills including patience
Ability to work staggered hours to meet the training needs of our staff members
Working knowledge of the general healthcare environment(s), workflows, and structure
Experience with EMR or Charting systems in a healthcare, geriatric or other human services area
Able to clear fingerprints through DOJ and FBI in addition to a drug screen clearance.

Responsibilities

Assessing individual/group training needs by discipline and/or role
Planning, preparing and developing teaching lessons and materials
Revising and or developing some Policy and Procedures.
Training of CNAs, nurses, physicians, and ancillary staff on the proper use of the clinical software computer systems
Adopt best practice methodologies and teaching techniques to promote successful training of staff with different learning styles
Help to drive business initiatives, objectives, and quality performance indicators in clinical departments
Provide timely reports on staff core development and competencies
Maintain contact with department supervisors and managers to help facilitate use and address concerns with staff development and/or progress
Recommend minimum EMR and related technology performance standards for work groups including maximum training/coaching to be provided along with maximum time for skill accomplishment. Report status of individual new hires who fall below standards to hiring authority.
Other duties as assigned by Information Technology Manager and project leads