EMR Operations Specialist

Apricot Health•Oklahoma City, OK

2d•$20 - $26•Remote

About The Position

We’re looking for a detail-oriented, tech-savvy individual to join our EMR Operations team and help monitor and maintain the systems that power Apricot behind the scenes. EMR stands for Electronic Medical Record system and this role is crucial to how our data flows into those systems. You’ll be responsible for keeping automated data workflows running smoothly — identifying issues, stepping in when something breaks, and helping prevent the same problems from happening again. This role requires attention to detail, good judgment, and comfort working in evolving systems.

Requirements

Detail-oriented: You catch inconsistencies quickly and care about getting things right
Technically curious: You’re comfortable working with systems, tools, and workflows
Problem-solver: You like digging into issues, understanding root causes, and fixing them
Pattern-aware: You notice when a problem keeps happening and want to prevent it
Reliable: You follow through and take ownership of keeping things running smoothly
Comfortable with ambiguity: You can operate in systems that are still evolving
Clear communicator: You can explain issues and solutions simply to both technical and non-technical teammates

Nice To Haves

Previous experience with Electronic Medical Record (EMR) systems is not required.

Responsibilities

Monitor and maintain data workflows
Oversee automated workflows (RPA) to ensure tasks are progressing accurately and on time
Step in quickly when issues arise to keep processes moving
Identify and resolve issues
Investigate workflow exceptions, data discrepancies, and bottlenecks
Troubleshoot issues and escalate when needed
Work with internal teams to resolve inconsistencies
Improve system reliability
Track patterns in failures or disruptions
Surface insights to Engineering and Product to prevent repeat issues
Help improve how workflows are monitored and maintained
Maintain operational visibility
Document issues, resolutions, and trends
Ensure time-sensitive documentation tasks are completed accurately
Collaborate across teams
Partner with Engineering, Product and Operations to improve system performance
Support internal users when data issues impact their workflows