EMR Analyst I - Epic Billing
About The Position
Join our dynamic team as an Epic Hospital Billing/Professional Billing Analyst, where you'll be leveraging technology to support advancement of our revenue cycle functions in Epic. As a key member of our team, you will support access to tools in Epic to address regulatory compliancy, support operational efficiency and effectiveness, improve patient experience, and increase provider and clinical staff satisfaction, while maximizing revenue capture. This role is ideal for individuals with a passion for collaborating with revenue cycle operations to configure, integrate, and implement informatic solutions to improve the patient and family experience, and optimize revenue outcomes.
Requirements
- Bachelor degree or equivalent combination of education and experience
- No experience required
Nice To Haves
- Direct experience within the revenue cycle environment, understanding the unique workflows and challenges.
- Proficiency in working with Epic Information Systems, including implementation and maintenance.
- Understanding of regulatory requirements as they relate to revenue cycle operations.
- Ability to analyze revenue cycle data trends to improve processes and outcomes.
- Experience collaborating with revenue cycle operations leadership to align informatics solutions with operational needs.
- Ability to effectively navigate a complex healthcare environment.
Responsibilities
- Take ownership of tasks with sense of urgency and drive them to completion.
- Take initiative and suggest what needs to be done.
- Communicate to supervisor regarding overall issues and roadblocks.
- Work with cross functional teams.
- Attend and participate in design and leadership team meetings for the various clinical applications deployed throughout the hospital.
- Consult with end users to ensure that clinical system applications and accompanying training programs and materials support global and unique patient care delivery processes.
- Maintain currency in the field by participating in educational opportunities provided by vendor and other customer connections.
- Participate in instructional sessions.
- Use knowledge to improve skills.
- Develop and maintain positive relationships, both internal and external to CCHMC.
- Demonstrate teamwork.
- Work well with others and fosters a positive team environment.
- Prepare oral and written presentations.
- Serve as a resource for application projects and enhancements.
- Effective time management and prioritization of assigned tasks.
- Ability to scope and estimate work effort for small projects.
- Accurate and timely communication of status.
- Effectively collaborate across teams.
- Provide technical support and problem resolution for known issues.
- Develop troubleshooting skills.
- Develop critical thinking skills to enable working through details of a problem to reach a positive solution.
- Escalate unresolved issues with urgency.
- Support a user base through clinical system training and the creation and curation of education and training materials.
- Participate in on-call support rotation and learn basic support processes.
- Interact with all levels of staff throughout the Medical Center in a collaborative manner.
- Strong sense of personal accountability.
- Model outstanding customer service behavior, including timely and effective follow-up with customers.
- Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES).
Benefits
- Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.
- Annual pay may vary based on FTE status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
