Middleburg Heights - Employment Specialist/Job Coach

Goodwill Industries of Gr. Cleveland & East Central Ohio • Cleveland, OH

12d • Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Employment Specialist in Middleburg Heights, Ohio. The role supports individuals through the employment process, from intake and goal planning through discharge. The specialist matches participants’ backgrounds, skills, and interests with job opportunities, prepares them for interviews, and helps them enter the workforce. The position also builds relationships with community employers and public agencies.

The Employment Specialist provides vocational services, assesses and develops participants’ work skills, coordinates person-centered planning and community referrals, and maintains timely participant records and reports. The role requires regular participant meetings, participation in planning meetings and required trainings, and compliance with applicable standards, laws, confidentiality rules, and safety policies.

Requirements

• An associate or bachelor’s degree in education, social work, psychology, rehabilitation, counseling, business, or a related field is preferred; alternatively, a high school diploma and three years of experience providing vocational rehabilitation services to people with disabilities or barriers to employment.
• Knowledge of the local labor market and community services.
• Clear communication with participants, families, colleagues, community partners, and employers.
• Ability to earn people’s trust and clearly document program activities in case notes and reports.
• Comfort using the internet, Microsoft Office, and smartphones, and ability to learn case management systems.
• Strong organization and time-management skills, with attention to detail.
• First Aid and CPR certification required; these may be completed after hire.
• Ability to complete State of Ohio Department of Developmental Disabilities provider training.
• Valid driver’s license with five or fewer points, and auto insurance.
• Background check required.

Nice To Haves

• Experience in vocational rehabilitation.
• Experience working with people from diverse backgrounds, with disabilities, or with other barriers to employment.
• Ability or willingness to earn additional certifications, such as Certified Employment Support Professional (CESP).

Responsibilities

• Provide vocational services, including intake, job development, employment support, community-based assessment, and vocational training.
• Conduct participant intakes and histories to identify vocational goals and appropriate supports.
• Lead the Person-Centered Planning process with participants and their supports, and review plans regularly to track progress.
• Assess participants’ work skills and help them develop new skills.
• Record participant progress and complete documentation and reports on time.
• Connect participants with community supports and referrals.
• Meet regularly with participants and attend planning meetings and required trainings.
• Follow CARF standards, applicable laws, and confidentiality rules.
• Follow all safety policies.
• Match participants’ backgrounds, skills, and interests with job openings, prepare them for interviews, and support their entry into the workforce.
• Build relationships with community employers and public agencies.

Benefits

• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount
• Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
• Short-term and long-term disability insurance at no cost for full-time employees
• Life insurance at no cost for full-time employees
• Paid holidays for full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED