Employment Skills Job Coach

LAUNCH•Syracuse, NY

6d•$0 - $20•Onsite

About The Position

LAUNCH CNY is hiring Employment Skills Coaches for its Employment Services team. The position supports a daytime Community-Based Prevocational Program that helps individuals develop skills needed to succeed in the workforce. Coaches help individuals with disabilities build workplace skills and confidence, prepare for future employment, and pursue greater independence through hands-on volunteer experiences and classroom activities. Employment Skills Coaches work with program participants at community volunteer sites and in the classroom. They provide individualized coaching and encouragement, helping people develop communication, teamwork, problem-solving, time management, workplace behavior, and other skills. Coaches may work one-on-one or with small groups of two to three individuals. The role involves observing and documenting progress, adapting coaching strategies to individual needs, transporting participants, and coordinating with community partners and service providers. The position is based at 441 W Kirkpatrick St, Syracuse, New York 13204, and at volunteer sites throughout Onondaga County. Program hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Part-time schedules are 8:30 a.m. to 12:30 p.m. or noon to 4:00 p.m., on flexible days with the same days and times each week. Full-time schedules are Monday through Friday, 8:30 a.m. to 4:30 p.m. Compensation is $20 per hour. Benefits are available to employees consistently working at least 17.5 hours per week. Paid training is provided.

Requirements

Be compassionate, patient, dependable, and encouraging, with an interest in helping others succeed.
Have strong communication skills and the ability to build positive, trusting relationships.
Be able to work independently at community volunteer sites and collaborate with a team.
Be comfortable using a computer, the internet, and online documentation systems.
Be able to stay organized using Google Calendar.
Be able to travel locally and transport participants in all weather conditions, including rain and snow.
Have a clean, valid New York State driver's license.
Be able to pass required background checks.

Nice To Haves

Experience supporting individuals with different learning styles and abilities.
An associate's or bachelor's degree in psychology, social work, education, or a related field.

Responsibilities

Provide individualized, hands-on coaching at community volunteer sites, one-on-one or in small groups of two to three individuals, to develop workplace skills and independence.
Teach job readiness and workplace skills through classroom lessons and community-based activities.
Help participants strengthen communication, teamwork, problem-solving, time management, workplace behavior, and other skills that support future employment.
Observe and document participant progress, adjusting coaching strategies to meet individual needs.
Build positive relationships with program participants, community businesses, and other service providers.
Transport program participants between volunteer sites and other program activities using a personal or agency vehicle.
Help participants learn to access and use public transportation or explore other transportation options.
Complete required daily and monthly documentation using an online system.
Follow agency policies and OPWDD program requirements.
Participate in paid training and apply the skills learned.
Communicate proactively with team members and follow through on responsibilities.
Adapt to changing schedules and individual support needs.
Maintain professional, supportive relationships with participants, families, community businesses, and coworkers.
Work independently and as part of a team to provide consistent, person-centered support.