Employment Specialist - Supportive Housing

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

1d•$29 - $31•Onsite

About The Position

The Employment Specialist serves as a workforce development resource for Supportive Housing participants, working under the supervision of the Vice President of Employment Services. In collaboration with the employment services team, Supportive Housing staff, and other service providers, the specialist supports participants in achieving employment, education, and long-term self-sufficiency goals. The role develops relationships with employers, workforce development organizations, educational institutions, training providers, and community-based organizations to create employment, internship, training, and career development opportunities. Using a compassionate, nonjudgmental, person-centered, and strength-based approach, the specialist helps participants identify career interests and vocational goals, and provides individualized career planning, skill development, job placement, coaching, and retention support. Services are delivered both in the office and at participants’ supportive housing locations, and are coordinated with participants’ broader service plans. The specialist implements evidence-based practices and maintains timely documentation and reporting. This is a full-time position in Brooklyn, New York. The standard schedule is 9 a.m. to 5 p.m., Monday through Friday, for 40 hours, with flexibility. Weekly travel to supportive housing sites and employment-related events is required as needed; travel may be up to 50%.

Requirements

Associate’s degree or equivalent.
1–3 years of experience working with youth ages 14–26 required.
Ability to meet the role’s physical demands, including exchanging accurate information, operating a computer and office tools, and lifting or moving up to 25 pounds.
Ability to travel weekly to supportive housing sites and employment-related events as needed.

Nice To Haves

Bachelor’s degree from a four-year college or equivalent.
5–7 years of experience working with youth ages 14–26 is strongly preferred.
Bilingual ability is helpful but not required.

Responsibilities

Provide individualized career planning, job-readiness training, job development, placement, and retention services.
Meet job seekers at supportive housing locations as well as in the office to support engagement and provide hands-on employment assistance.
Conduct vocational assessments and help participants identify career pathways that support economic self-sufficiency and personal growth.
Assist with job searches, including resume development, interview preparation, applications, and career exploration.
Develop and maintain relationships with employers, community partners, and training providers to identify employment and career advancement opportunities.
Provide job coaching, workplace support, and retention services.
Monitor participant progress and maintain accurate, timely documentation in required databases, case records, and reporting systems.
Facilitate career-readiness workshops, hiring events, employer information sessions, career fairs, and other workforce development activities.
Contact employment-eligible referrals within two business days and schedule an intake appointment within one week; document outreach efforts.
Advocate for participants and help address barriers to employment success.
Coordinate with Supportive Housing staff and interdisciplinary service providers to align employment services with participants’ broader goals.
Participate in case conferences, service plan meetings, and interdisciplinary team discussions.
Maintain knowledge of workforce development resources, labor market trends, benefits planning considerations, and community-based support services.
Meet performance goals related to participant engagement, employment placements, retention, and service quality.
Perform other job-related duties consistent with the position’s scope and applicable laws, regulations, and organizational policies.

Benefits

Paid vacation, sick, personal days, and holidays.
403(b) retirement plan with employer contribution.
Health, dental, vision, and life insurance.
Employee Assistance Program (EAP).
Flexible spending accounts for dependent care, medical, parking, and transit.
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Wellhub discount.
Verizon Wireless discount.
BJ’s membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
Rewarding work in a team environment.