Employment Readiness Coordinator

Blue Mountain Action Council • Walla Walla, WA

6d • $27 - $28 • Hybrid

About The Position

This Employment Training Coordinator position focuses on work readiness, job search assistance, and ongoing job retention support. A key component of this position is designing and teaching work readiness classes that prepare clients for success in the workplace. It also involves developing partnerships with potential employers. This position may involve a combination of classroom instruction, one-on-one coaching, office-based work, virtual sessions, and community or workplace visits. This position provides Foundation Community Supports (FCS) in accordance with Washington State Medicaid guidelines. The Employment Training Coordinator plays a central role in aligning client services, employment readiness instruction, employer engagement, and outcome tracking to support long-term client success. This position requires accurate and prompt data input into the internal database CAP60.

Requirements

• Associates degree in Human Services or related field; Bachelor's degree preferred.
• Two (2) years related work experience in employment services, workforce development, teaching, or coaching.
• Experience working with individuals navigating barriers of employment, preferred.
• Bilingual/Bicultural – English/Spanish – is preferred.
• Strong commitment to BMAC’s mission of building thriving communities and to our values: hope, integrity, compassion, collaboration and community.
• Demonstrate the necessary attitudes, knowledge, and skills to deliver culturally competent services; work effectively with diverse populations including low-income, first language Spanish speakers, justice-impacted, LGBTQ, low literacy, various ages, and differing ability levels.
• Familiarity with trauma-informed care, motivational interviewing, and job readiness programs.
• Ability to develop an engaging and interactive curriculum
• Ability to coach clients one-on-one
• Ability to use technology to provide virtual sessions when needed
• Strong presentation and facilitation skills, with the ability to plan and lead group instruction
• Excellent interpersonal, communication, and motivational skills
• Ability to work with individuals from diverse backgrounds and with varying needs
• Knowledge of job search tools, resume writing, and interview techniques
• Strong organizational skills and ability to manage multiple clients
• Ability to compile and maintain accurate, thorough, and timely records and track data
• Proficient with Microsoft Office products, including Outlook, Word, and Excel.
• Ability to learn/use HMIS and CAP60 software system.
• Demonstrated ability to work independently, function as a team member, and collaborate with other staff.
• Ability to maintain confidentiality, set appropriate client boundaries with tact and respect, and exercise sound judgement.
• Ability to work in a fast-paced office environment with frequent interruptions and occasional crisis situations.
• Valid driver’s license by the time of hire with good driving record.
• Must provide own vehicle for travel and must maintain current auto insurance. Mileage will be reimbursed according to the current IRS mileage rate.

Nice To Haves

• Bachelor's degree preferred.
• Experience working with individuals navigating barriers of employment, preferred.
• Bilingual/Bicultural – English/Spanish – is preferred.

Responsibilities

• Assess clients’ strengths, barriers, employment history, and career goals
• Develop and deliver structured work readiness classes covering topics such as communication, professionalism, time management, teamwork, and workplace expectations
• Facilitate engaging group instruction and adapt teaching methods to meet diverse learning needs
• Provide individualized coaching to reinforce skills taught in the classroom, develop individualized job retention plans, and support housing stability goals connected to employment
• Assist clients with job search activities, including resume development, applications, and interview preparation
• Support clients in identifying suitable employment opportunities aligned with their skills and goals
• Cultivate & maintain relationships with local employers and community partners to identify job opportunities
• Facilitate communication between clients and employers during onboarding and early employment
• Provide on-the-job support and conduct regular post-placement follow-up to ensure successful job placement and retention
• Provide Foundational Community Supports (FCS) services, including intake, employment services and ongoing individualized supports before and after job placement
• Maintain required FCS documentation and billing compliance
• Provide benefit navigation support and coordination, helping clients understand how employment may impact public benefits
• Assist clients in coordinating supportive services (transportation, childcare, work clothing, etc.) that impact job retention
• Help clients navigate workplace challenges and develop strategies for long-term success
• Enter accurate and prompt data input into the internal database CAP60.
• Collaborate with BMAC colleagues and partners at other organizations to support client success
• Maintain accurate documentation of client participation and progress
• Stay informed about labor market trends and available resources
• Track retention outcomes at 30, 60, and 90+ intervals
• Performs other related duties as assigned

Benefits

• Medical/Vision Dental Insurance
• Life Insurance
• Short/Long-Term Disability
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Flexible Time Off (FTO)
• 12 paid holidays
• Other Paid Leave
• Voting Leave
• Bereavement Leave
• Jury Duty Leave
• Workers Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree