Employment Consultant (Bilingual - English/French)
About The Position
As an Employment Consultant (EC), you’ll be responsible for assisting clients with finding and maintaining employment. This role ensures successful outcomes for the client while ensuring all contract deliverables are achieved. The process of Case Management involves developing a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each client. Key factors in Case Management include assisting clients with job placement opportunities, contacting employers, building confidence, self-motivation, building their skills, strengths, and abilities to achieve and maintain sustainable employment.
Requirements
- Demonstrated experience in coaching clients; working with individuals with complex barriers and inclusion groups; working with individuals and building partnerships with employers, community agencies, and other stakeholders
- Successful track record helping clients to overcome barriers to meet identified goals and targets
- Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
- Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
- Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred; or equivalent experience
- Computer literacy, including Microsoft Office Suite
- Ability to work Monday to Friday in Centre
- Bilingual (French and English)
- Experience in the Employment Services Sector
- Experience with provincial government and other online tools such as ICM and online employment services
- A valid driver’s license and a reliable vehicle
Nice To Haves
- Certified Career Development Practitioner (CCDP) Designation would be an asset
Responsibilities
- Conduct Client Needs Assessments with eligible clients as the first step in their individualized action plan
- Collaborate with clients to develop, update and revise action plans, in line with policy
- Overall responsibility for the management of assigned client case files in the primary information system (ICM), including, documentation in client eligibility determination, and recording client progress and results
- Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s Action Plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities
- Collaborate with other organizations as necessary to coordinate a client’s Action Plan services and financial supports
- Refer clients to internal and external community resources specified in their Action Plans and follow up on referrals as appropriate
- Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment
- Provide individualized Job Sustainment support to clients and employers when the client requires on-the-job support
- Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected
- Stay up to date on any other employment programs or funding sources that clients may be eligible for
- May participate in community and employer events
- Research and identify employers and sector opportunities on behalf of clients
Benefits
- Comprehensive and flexible health and dental benefits
- RRSP Matching program of 1.5% base earnings
- Ongoing learning and development opportunities
- Generous time-off policies that promote work/life balance
- A diverse and inclusive workplace with a track record of high employee engagement and teamwork
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
