Healthtech Consultant (Bilingual French & English)

Nordic Healthcare Group (NHG)•Toronto, ON

About The Position

Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years. A Healthtech Consultant is more than a healthcare technology expert. Our consultants take ownership of their work and play a meaningful role in the success of our clients and our organization. We are seeking professionals who listen carefully, partner closely with clients, and recognize that every healthcare organization and project is unique. You will work on complex, high-impact initiatives that help healthcare organizations improve how they deliver care through the implementation, optimization, and support of healthcare information systems. Experience with EMR/EHR implementations is required, and experience with optimization initiatives is considered a strong asset.

Requirements

Bilingual proficiency in French and English (required)
At least three years of EMR/EHR implementation or support experience
Strong client-facing consulting and stakeholder engagement skills
Experience working in healthcare technology environments
Minimum 3 years of hands-on experience implementing and/or supporting EMR/EHR systems.
Bilingual proficiency in French and English (required).
Strong written and verbal communication skills, with the ability to convey complex information clearly.
Highly organized, with the ability to manage multiple priorities while maintaining attention to detail.
Self-motivated, with the ability to manage schedules, meet deadlines, and independently monitor work quality.
Highly adaptable, with the ability to quickly adjust to new project environments, client organizations, diverse stakeholder groups, and evolving project requirements.
Demonstrated ability and interest in mentoring and supporting the development of others.
A strong work ethic, with a commitment to respect, accountability, ethical behaviour, and organizational values.
A consistently high degree of professionalism.

Nice To Haves

Experience with optimization initiatives is considered a strong asset.
Previous experience in project management or project coordination is an asset.
For project management or leadership-focused roles, PMP certification is strongly preferred.

Responsibilities

Deliver healthcare technology consulting and administrative computer services for Healthtech clients.
Apply technical expertise to client system builds to identify, troubleshoot, and resolve issues.
Mentor and support client project teams, as required, on project approach and system build strategy.
Identify, track, and document project risks and issues.
Analyze, document, and optimize clinical and operational workflows.
Collaborate closely with project leadership through documentation, facilitation, and status reporting.
Work directly with end users to monitor workflows, provide clear documentation, and recommend optimization opportunities.
Lead meetings related to project status, deliverables, and ongoing coordination of work products.
Perform additional project-specific duties as outlined in the client's statement of work.
Represent the company at corporate or client-related functions, as appropriate, to support relationship-building and professional networking.