Employment and Training Specialist - Milwaukee WI

SER National, Inc.•West Allis, WI

10d•Onsite

About The Position

Under general supervision, the Employment and Training Specialist interviews, assesses, and counsels eligible applicants; develops individualized employment plans; solicits employment and work-training opportunities from prospective employers; refers participants for training, on-the-job experience, and employment; and performs related work as required. The position is full-time and in person in West Allis, Wisconsin. The specialist supports participants through assessment, case management, referrals, job-readiness services, and follow-up with participants and employers. The role maintains a large caseload, prepares reports and related documentation, applies relevant regulations, coordinates community and agency resources, and works with employers to develop employment opportunities.

Requirements

Associate degree or BA/BS degree from an accredited college or university, with a major in social work or a related field or related course of study; experience and education may be substituted for one another.
Knowledge of the Older Americans Act and amendments and the Workforce Innovation and Opportunity Act.
Experience working with the SCSEP program on a state or national level.
Knowledge of relevant federal, state, and local regulations affecting employment and training practices.
Knowledge of social service, counseling, career planning, placement, community agency practices, or a related field.
Knowledge of, or ability to learn and use, GPMS and other automated reporting systems.
Demonstrated supervisory skills.
Proficiency in MS Office, including Word, Excel, Access, and PowerPoint.
Excellent oral and written communication skills.
Willingness to travel and work flexible hours; extensive travel is required.
Must possess and provide a valid driver’s license and automobile liability insurance as required by the state, and have access to reliable transportation.

Nice To Haves

Bilingual in English and Spanish preferred.

Responsibilities

Interview, assess, and counsel eligible applicants and participants about employment skills, occupational goals, needs, and barriers to employment.
Develop meaningful, individualized employment plans and implement them through referrals to appropriate programs.
Solicit employment and work-training opportunities from prospective employers and work with employers to develop opportunities.
Refer participants to training, on-the-job experience, employment, and other appropriate programs.
Conduct follow-up with participants and employers to evaluate progress and take corrective actions as needed.
Maintain extensive records and prepare reports, forms, plans, and agreements.
Interpret, explain, and apply complex federal and state regulations.
Maintain a large caseload of applicants and participants.
Access, update, and effectively use community and agency resources and programs to help participants overcome employment barriers and become job ready.
Research resources available to military veterans when required for particular positions.
Design and conduct individual and/or group training to improve participants’ job readiness.
Negotiate and determine necessary supportive services for participants.
Input, access, and analyze data using a computer.
Establish and maintain cooperative working relationships with others; plan and schedule work.
Perform related duties as assigned.