Toledo - Employer Services Specialist - 20067836

State of Ohio•Toledo, OH

12h•Onsite

About The Position

Under general direction, works independently to manage a portfolio of assigned employers to consult and assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs. Contacts assigned new and existing employers to market, support, and implement various BWC initiatives. Provides loss control consultation (i.e., efforts to reduce both employer premium costs & workers’ compensation claims by improved safety services, work environment & policies) within the assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs. Reviews assigned employer protests & appeals and issues decisions to grant or deny based on Ohio Revised Code, Ohio Administrative Code, Ohio Bureau of Workers' Compensation rule and applicable policy. Works with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.

Requirements

Completion of undergraduate core program in business administration, insurance & risk management or related field of study AND must be able to provide own transportation.
Or 2 yrs. exp. in public or private insurance organization position that involved insurance sales, marketing or provision of consultative services to commercial clients/employers; must be able to provide own transportation.
Or equivalent of Minimum Class Qualifications for Employment.
Must be able to provide own transportation.
Knowledge of insurance & risk management; risk classification; experience rating procedures; claim handling & reserving; rehabilitation services; workers' compensation laws, policies & procedures.
Skill in operation of personal computer.
Ability to define problems, collect data, establish facts & draw valid conclusions.
Ability to write meaningful, accurate & concise risk reviews.
Ability to gather, collate & classify information about data, people or things.
Ability to answer routine & technical inquiries from employers.

Nice To Haves

May require use of proficiency demonstrations to determine minimum class qualifications for employment.

Responsibilities

Manage a portfolio of assigned employers to consult and assist regarding premium rates, NCCI manual classifications, BWC’s rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs.
Contact assigned new and existing employers to market, support, and implement various BWC initiatives.
Provide loss control consultation to reduce employer premium costs and workers’ compensation claims by improved safety services, work environment & policies within the assigned employer account portfolio.
Work with Employer Programs to enroll employers in loss control programs.
Review assigned employer protests & appeals and issue decisions to grant or deny based on Ohio Revised Code, Ohio Administrative Code, Ohio Bureau of Workers' Compensation rule and applicable policy.
Work with other BWC Departments to resolve employers’ questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.