Employer Services Specialist II
About The Position
Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A [https://www.youtube.com/watch?v=hYNdMGLn19A]
Requirements
- At least 2 years’ experience in employee and or employer communications/relations.
- High School Diploma with commensurate experience in finance and/or public relations/communications preferred.
- Arithmetic – 12th grade
- Ability to prioritize work and meet deadlines
- A demonstrated capability and experience with relevant computer-based systems such as Microsoft Word, Excel and PowerPoint.
- High analytical, problem solving and decision-making skills
Nice To Haves
- Familiarity with Access, presentation software and the Internet helpful
- Flexibility with work schedule
Responsibilities
- Coordinate the timely onboarding of employers onto electronic reporting
- Communicate daily with employers using Electronic Reporting
- Report, track, and resolve all technical and data issues, including the maintenance of all electronic reporting systems
- Assist department manager with all critical issues that are assigned to Employer Relations
- Participate in and manage project work assigned to the department
- Act as a lead within the department and assist with training staff as required
- Coordinate and make presentations to employers
- Calculate remittance obligations and explain to employers
- Follow the workflow and processes of Fund operations as they relate to employers (Billing, Audit, Collections, Eligibility, and Contracts)
- Implement a comprehensive communications plan that provides timely information to employers about Trustees goals, and Funds initiative, actions and other valuable news, using multiple channels to deliver this information
- Implement external communications initiatives in a manner that maximizes use of all forms of communications, including and not limited employer advisories, employer meetings and presentations, employer broadcast and internet website
- Conduct educational seminars and workshops on and off site with employer groups
- Able to build relationships with a broad range of people
- Draft letters, memorandums, and educational materials
- Able to work as part of a team whether inter and/or intra departmental; as well as take a leadership role
- Perform additional duties as directed by the Director, Employer Relations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
