Employer Relations Specialist
About The Position
The Employer Relations Specialist serves as a primary point of contact for employers engaging with the Career Center and coordinates employer-facing operations, recruiting activities, and employment programs. The role administers employer services such as recruiting events, job postings, internship and employment partnerships, data management, and employer communications. It provides employers with responsive customer service and supports consistent processes, accurate information, and coordination among employers, students, faculty, and Career Center staff. The specialist manages employer engagement and recruiting operations, develops employer relationships and partnerships, and generates reports on engagement metrics and program outcomes. The position also contributes to assessment, annual reporting, operational improvements, and strategic Career Center initiatives. This is a full-time, benefited position in the SEIU professional union, grade P15.
Requirements
- Bachelor’s degree and at least 2 years of relevant experience, or a master’s degree in a relevant field and some relevant experience.
- Excellent written, verbal, and interpersonal communication skills.
- Organizational skills.
- Customer service skills.
- Ability to work well with others.
- Proficiency with technology, including Excel and information systems such as Salesforce or Handshake.
Nice To Haves
- Experience in higher education, recruiting, or talent acquisition.
Responsibilities
- Serve as the front-line contact for employers seeking to recruit students and alumni through the Career Center.
- Coordinate employer onboarding, account management, job posting approvals, recruiting schedules, information sessions, interviews, career fairs, and networking events.
- Guide employers on recruitment policies, procedures, timelines, and available services.
- Manage employer records and activities in the career management platform and CRM, ensuring data accuracy and completeness.
- Monitor employer participation and use of Career Center services, and prepare reports on recruitment activity and outcomes.
- Coordinate communication workflows, event logistics, marketing timelines, and service delivery standards.
- Support career fair operations.
- Develop, document, and improve operational procedures for employer engagement and recruiting activities.
- Troubleshoot employer issues and work with Career Center staff and campus partners to resolve them.
- Build and maintain relationships with employers, professional associations, workforce development organizations, and community partners.
- Conduct outreach to promote Career Center services, recruiting programs, career fairs, and employment initiatives.
- Support development of employer partnerships that expand internship, co-op, and employment opportunities for students.
- Represent the Career Center at employer meetings, campus events, professional conferences, and community engagements.
- Gather employer feedback to improve services, programs, and operational effectiveness.
- Generate reports and analyze employer engagement metrics, recruiting activity, event participation, and program outcomes.
- Maintain records of employer contacts, recruiting activities, partnerships, and employment opportunities.
- Support assessment activities, benchmarking efforts, and annual reporting.
- Assist with strategic projects and initiatives that advance Career Center goals.
Benefits
- Benefited position.
