Employer Operations Intern

American Fidelity•Oklahoma City, OK
•Onsite

About The Position

The Employer Operations Intern joins the Employer and Operations Services team and supports employer service departments through projects, cross-team collaboration, document review and updates, and administrative tasks. The intern will work with the Section 125 team to send plan documents and handle account creation, as well as complete data entry and process customer insurance forms and applications. The role is designed as a learning opportunity for someone interested in working in a corporation. The position is onsite in Oklahoma City, is intended for up to one year, and has a desired schedule of 15 to 18 hours per week.

Requirements

  • Must be able to start this semester.
  • Must be a sophomore or above.
  • Must be able to work onsite in Oklahoma City.
  • Strong written and verbal communication skills.
  • Strong Microsoft Excel skills.
  • Experience working within a team.
  • Graduating May 2027 or later.
  • Attending a college or university in Oklahoma.

Nice To Haves

  • Desired majors: Business, Communications, or a similar degree of interest.
  • Customer-focused and enjoys engaging with people through phone and email.
  • Flexible and able to adapt to achieve team goals.
  • Has the technical skills required to navigate multiple systems and learn new technology.

Responsibilities

  • Work on various projects with employer service departments.
  • Collaborate with different teams to understand tasks and goals.
  • Review and update project documents.
  • Work with the Section 125 team to send out plan documents and handle account creation.
  • Complete data entry and process customer insurance forms and applications.
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