Employer Initiatives Manager

JFF • Boston, MA

11h • $68,000 - $85,000 • Hybrid

About The Position

JFF's Center for Justice and Economic Advancement (CJEA) focuses on expanding economic opportunities for individuals with records of arrest, conviction, and incarceration by transforming employer practices, talent systems, and policy conditions. The Employer Initiatives team within CJEA collaborates with employers and ecosystem leaders to develop and deliver services that assist organizations in adopting fair chance hiring and talent practices. The Manager, Employer Initiatives is an individual contributor role within JFF’s Field Implementation Team (FIT), fully aligned with the CJEA Employer Initiatives team. This position is responsible for leading core communications, project coordination, and administrative systems for the Employer Initiatives portfolio, and will serve as the project manager for key service lines. The Manager will navigate multiple fast-paced initiatives, ensuring the team remains organized, responsive, and prepared for execution, while meticulously managing internal systems, partner communications, and event logistics with care and consistency. The Manager will report to Lisa Durkin, FIT Cluster Director II, and will work closely with colleagues across CJEA and the Field Implementation Team (FIT).

Requirements

• Excellent drafting and editing skills for professional communications for internal and external partners.
• Strong organizational skills with an instinct for building processes that improve reliability, clarity, and follow-through.
• Proficiency in follow-up and action-tracking, with comfort in keeping oneself and others aligned to deadlines.
• Ability to exercise sound judgment, discretion, responsiveness, and professionalism in fast-moving environments.
• Comfort in facilitating meetings, coordinating next steps, and helping maintain team momentum.
• Strong working fluency in platforms such as SharePoint, Salesforce, Outlook, and Asana.
• Comfort learning and navigating multiple technological systems concurrently.
• Confidence in managing documentation, file organization, and recordkeeping with care and consistency.
• High energy and passion for JFF’s mission and North Star.
• Ability to apply JFF’s core values to all areas of work.
• Enthusiasm for stewarding JFF’s inclusion, belonging, and well-being values and practices in daily work.
• Valuing the building of positive and collaborative relationships with diverse individuals.

Responsibilities

• Manage core administration for employer lines of service, including registration processes, Zoom logistics, breakout room setup, slide and video readiness, attendance tracking, and follow-up coordination.
• Support invoicing and payment coordination for cohort participants and maintain accurate, timely records tied to registration and participation.
• Archive and maintain cohort materials, including decks, worksheets, attendance records, and related project documentation.
• Serve as the manager of the Employer Initiatives SharePoint system, including maintaining an organized file structure, keeping materials current, and helping colleagues navigate the system effectively.
• Own team operations in Asana by documenting action items, tracking deadlines, following up with colleagues on next steps, and producing regular status updates that summarize progress, blockers, and upcoming priorities.
• Manage team meeting logistics, including keeping calendar invites current, preparing agendas in advance, facilitating as needed, taking clear notes, and recording action steps in shared project management systems.
• Lead communications for lines of service, info sessions, alumni engagement, and related employer-facing activities, including announcement emails, reminder emails, follow-up emails, and reusable templates that improve consistency and efficiency.
• Build and maintain strong operational processes for partner communications, registration workflows, and follow-up systems.
• Manage the Fair Chance Inbox, responding to messages in a timely manner and identifying when messages should be flagged for other team members.
• Implement JFF’s Ways of Working and proactively identify when the MarComm team, Events team or other internal partners should be looped in.
• Support data entry related to employer lines of service with accuracy, timeliness, and strong attention to detail.
• Manage processes that require a high level of accuracy and organization, including SHRM certification code creation, record maintenance, and related documentation.
• Work across CJEA and JFF colleagues to keep multiple projects moving in alignment with timelines, expectations, and quality standards.
• Exercise sound judgment, discretion, and responsiveness in day-to-day work, especially when handling internal communications, partner-facing materials, and evolving priorities.
• Contribute to a collaborative team culture by bringing warmth, follow-through, and professional communication to both internal and external interactions.

Benefits

• Flexibility and choice as core values in benefits program.
• Opportunity to use JFF office space in Boston, Oakland, or Washington, DC for in-person or hybrid work, or work completely remotely.
• Annual home office stipend for regular full-time and part-time employees.
• Office equipment provided as needed for new employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed