Home Care Employee Services Manager
About The Position
Integrity Home Care + Hospice by BAYADA is hiring an Employee Services Manager (ESM) for its Lee's Summit, Missouri office. The ESM supports field employees throughout onboarding and employment and helps maintain efficient daily office operations. A key focus is coordinating nursing-visit scheduling and payroll so visits are appropriately scheduled, accurately documented, and processed on time. The role also oversees employee compliance, personnel records, onboarding workflows, and administrative processes that support a positive employee experience and high-quality client care. The position works with office leadership, clinical team members, field employees, and new hires. It includes administrative support for employee questions and concerns, compliance tracking, reporting, and Home Health Aide training coordination when applicable. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.
Requirements
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Strong organizational skills and excellent attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and a commitment to providing excellent service.
- Comfort working with scheduling systems, payroll processes, and administrative documentation.
- Ability to collaborate with office staff and field employees.
- Commitment to BAYADA's Core Values of Compassion, Excellence, and Reliability.
Nice To Haves
- Previous experience in healthcare, scheduling, payroll, or office administration.
Responsibilities
- Coordinate nursing-visit schedules, ensure appropriate coverage, and communicate schedule changes to field staff and office team members.
- Review and process nursing-visit payroll information, ensure accurate documentation and timely submission, and resolve payroll discrepancies.
- Support hiring and onboarding and ensure new field employees complete required documentation and compliance requirements.
- Maintain accurate, organized, and compliant employee personnel records.
- Respond to field employees' questions and help resolve administrative, scheduling, and payroll concerns.
- Monitor employee compliance requirements and maintain required federal and state labor postings.
- Help coordinate Home Health Aide training when applicable, including scheduling, training materials, and skills practice.
- Maintain accurate records, prepare reports, and assist with other office operations as needed.
- Collaborate with office leadership and clinical team members to support efficient operations and a positive experience for employees and clients.
Benefits
- Weekly pay.
- Medical, dental, vision, and additional benefit options.
- Monday–Friday schedule, 8:30 AM–5:00 PM.
- Opportunities for professional development and advancement within BAYADA.
- Eligible employment may qualify for the Public Service Loan Forgiveness (PSLF) Program.
- Employment with a nonprofit organization committed to delivering exceptional care.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
