Employee Services Director (Administrator II, Range 1) - University Corporation

San Francisco State UniversitySan Francisco, CA
$124,008 - $134,004Onsite

About The Position

The University Corporation (UCorp) Employee Services Director (UCESD) provides leadership, strategy, and oversight for the human resources (HR) area of the University Corporation. With a portfolio of approximately 200 auxiliary employees, the UCESD will use independent judgment in developing strategies and policies related to the auxiliary’s HR department. This includes recruitment, onboarding, staff oversight and training, compliance and policy development, and HR leadership and support to the various UCorp programs and employees. The UCESD serves as a key member of the University Corporation leadership team, which involves both strategic planning and implementation. The UCESD will also serve as a policy and compliance officer, providing regular review, assessment, revision, and updating of UCorp’s HR policies and practices. The UCESD also oversees specific projects and initiatives under the direction of the Executive Director. The UCESD supervises personnel within the HR unit.

Requirements

  • Minimum of bachelor’s degree or equivalent training and work experience.
  • 5-7 years of progressively responsible and successful higher education administration experience, with a focus on human resources, policy and program management.
  • Demonstrated knowledge, experience, proficiency and success: In developing strategies to critically analyze and solve problems in a fast-paced, daily changing environment.
  • Demonstrated knowledge, experience, proficiency and success: In the use of interpersonal communication skills, presentations, reporting and other strategies to effectively inspire, influence and lead others
  • Demonstrated knowledge, experience, proficiency and success: In the identification and application of appropriate strategies to critically analyze, solve and prevent systemic disconnects in operational patterns
  • Demonstrated knowledge, experience, proficiency and success: In the use of appropriate project management skills and solutions to manage institutional business and administrative practices and initiatives
  • Experience with Microsoft Applications (Word, Excel, Power Point, Outlook).
  • Ability to work collaboratively at all levels (colleagues, management, staff),and effectively resolve sensitive matters.
  • Ability to analyze, problem solve, and conflict resolution strategies in human resources and business practices.
  • The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
  • The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Nice To Haves

  • An advanced degree in HR management or a related field

Responsibilities

  • Leads, directs and supervises direct report(s) to achieve excellence in the performance of work assignments and in the identification, development and execution of strategic initiatives in support of department.
  • Addresses personnel matters arising from UCorp programs including employee recruitment, retention, performance management (organizational and individual), labor/employee relations, training, and development.
  • Collaborate with UCorp Program Director on staffing effectiveness of the auxiliary and develop strategic goals for improvement.
  • Participates as key member of the executive management team.
  • Inform and present UCorp’s insurance benefits program to the Executive Director as part of annual review.
  • Serve as liaison to campus HR as needed.
  • Analyze and develop policies and procedures within and across organizational lines to review and improve workflow that ensures effective, efficient and continuous HR services for UCorp programs.
  • Work with insurance broker annually in managing UCorp’s benefit program for benefitted staff which includes managing open enrollment.
  • Maintain compliance with federal, state, county and CSU policies as well as improving the service component of UCorp HR department.
  • Provides collaborative leadership and effectively manage projects for daily auxiliary HR operations to ensure that new rules, regulations, or other changes in operations are communicated in a clear and timely manner to UCorp programs.
  • Advises and educates UCorp programs, employees, and stakeholders about relevant compliance requirements, trends, and industry best practices.
  • Coordinate semi-monthly payroll with accounting team to make sure payroll is processed correctly and timely and aligns with HR policies, guidelines, and practices at the Federal, State, CSU, and Auxiliary levels.
  • Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D)
  • Demonstrate safe work practices for oneself, others and the office environment.
  • Represent UCorp, Executive Director, or Directors as directed for on campus committees or work groups, and outside agencies, as directed.
  • Attend conferences and seminars, as directed.
  • Other Duties as Assigned

Benefits

  • Medical
  • Dental
  • Vision
  • Pension
  • 401k
  • Healthcare Savings Account
  • Life Insurance
  • Disability Insurance
  • Vacation and Sick Leave
  • State Holidays
  • Fee Waiver program
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