Employee Services Coordinator - Temporary, Part-time

Bright Horizons•Westminster, MA

12d•Remote

About The Position

This is a temporary, part-time opening for an Employee Services Coordinator. The role involves auditing and processing tuition reimbursement applications for EdAssist clients. The ideal candidate will be highly motivated, a self-starter, and capable of managing multiple clients. This is a fully remote position available in the United States, expected to last approximately 4 months with the possibility of conversion to full-time. The position requires 20 hours per week, with scheduled hours of either 8am - 1pm or 9am - 2pm.

Requirements

A minimum 2 years of customer service.
Auditing experience and a BS/BA degree preferred.
High level of computer proficiency is essential.
Must possess strong interpersonal, as well as verbal and written communication skills.
Strong attention to detail.
Proven ability to learn and utilize proprietary software and reporting tools.
Ability to work in a fast-paced and highly dynamic environment.
Availability to work 20 hours per week, with specific scheduled hours of either 8am - 1pm or 9am - 2pm.

Nice To Haves

BS/BA degree

Responsibilities

Act as an independent reviewer to ensure policy compliance.
Follow the tuition policy of all our corporate clients.
Proof grades and receipts against submissions and client requirements.
Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
CRM Processing of Cases and Help tickets submitted by employees.