Employee Services Coordinator

Bright Horizons•Newton, CO

2d•Remote

About The Position

This is a full-time opening for an Employee Services Coordinator. As one of our Employee Services Coordinators, you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease. This is a Remote position available in the United States. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Requirements

A minimum 2 years of customer service.
Auditing experience and a BS/BA degree preferred.
High level of computer proficiency is essential.
Must possess strong interpersonal, as well as verbal and written communication skills.
Strong attention to detail.
Proven ability to learn and utilize proprietary software and reporting tools.
Ability to work in a fast-paced and highly dynamic environment.

Nice To Haves

BS/BA degree preferred.

Responsibilities

Act as an independent reviewer to ensure policy compliance.
Follow the tuition policy of all our corporate clients.
Proof grades and receipts against submissions and client requirements.
Ensure appropriate tuition discount is applied to invoices prior to submission for payment.
CRM Processing of Cases and Help tickets submitted by employees.