Employee Retention Program Coordinator (Hourly) / FT / 3rd
About The Position
This role is for an organized and proactive professional with a talent for coordinating and managing new hire experiences. The Employee Retention Program (ERP) Coordinator keeps the ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and make sure orientation training is completed accurately and on time. The company is a leader in food safety solutions for both contract sanitation and chemistry in the food processing industry, with over 10,000 dedicated team members across North America and over 50+ years of experience. Their mission is to protect the food supply by eliminating risks so families everywhere can eat without fear.
Requirements
- Must be 18 years of age or older.
- Demonstrated ability to train team members.
- Good organizational skills and attention to detail.
- Good communication skills.
Nice To Haves
- Bilingual skills.
- Previous plant experience in a job role of FSS or higher.
- Proficiency with various word processing, spreadsheet, and presentation software.
- External candidates should have experience in team member engagement or a similar role.
Responsibilities
- Handle any ERP issues, reporting them to leadership when necessary, and giving feedback to improve team member retention and attendance.
- Facilitate various ERP training sessions and ensure everything follows company policies.
- Coordinate the Employee Retention Program:
- Ensure a positive onboarding experience for new team members.
- Implement, monitor, and complete the orientation training program on time.
- Report issues to the next level of leadership if ERP is not functioning properly at the plant.
- Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
- Facilitate ERP trainings using prepared resources and materials, including but not limited to: Weekly Trainer Meeting, Weekly New Hire Meeting, New ERP Trainer Onboarding, Weekly Leadership Meeting.
- Review attendance, turnover and retention with Site Manager.
- Partner with ERP Manager for best practices.
- Comply with company policies and procedures, utilizing the escalation process when necessary.
- Other duties as assigned.
Benefits
- Medical, Dental, & Vision Insurance
- Basic Life Insurance
- Short-term Disability
- Long-term Disability
- Retirement Plan
- Paid Holidays (Varies by Location)
- Paid Vacation
- Employee Assistance Program ("EAP")
- Training & Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
